Senior Product Manager, Mobile

About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.

Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.

Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.

Join us in shaping the future of hospitality!

About the Role
Canary Technologies is hiring a Senior Product Manager, Mobile to lead and scale our mobile portfolio: our native guest app, the hotel Staff App, and our developer SDKs. You will evolve these products, strengthening their reliability, performance, and usability while expanding capabilities that drive measurable business impact. Partner closely with Design and Engineering to ship best-in-class iOS and Android releases, improve SDK developer experience and documentation, and ensure mobile continues to be a strategic growth lever for Canary. Own outcomes that matter for hotels and guests, balancing usability, performance, and platform constraints.

Responsibilities:
• Steward and scale our mobile portfolio: native guest app, Staff App, and developer SDKs, with a clear multi-quarter roadmap
• Evolve our SDKs to be even easier to adopt, well-documented, versioned, and observable for reliability
• Lead execution on our guest and staff-facing mobile capabilities including authentication, messaging, payments, offline support, and notifications
• Partner with Design and Eng to establish mobile UI patterns, accessibility standards, and performance budgets (startup time, bundle size, battery/CPU)
• Set quality bars for mobile releases including telemetry, alerting, and crash-free thresholds; partner with QA to scale automated test coverage
• Collaborate with Platform, Payments, and Integrations teams to unlock mobile-first experiences powered by Canary’s core services
• Drive rollout plans, experimentation, and measurement to improve activation, engagement, retention, and app store ratings
• Champion security, privacy, and compliance across mobile (PII handling, PCI concerns, secure storage, secrets, and transport)

Qualifications:
• Required Experience
• 6+ years in Product Management with 3+ years working on native mobile apps and/or SDKs
• Proven track record shipping high-quality iOS and/or Android features end-to-end with measurable impact
• Experience defining and delivering developer SDKs or mobile frameworks with strong docs, samples, and semantic versioning
• Familiarity with modern mobile architectures, tooling, and telemetry (e.g., Swift/SwiftUI, Kotlin/Jetpack, Gradle, Xcode, Play Console, TestFlight, Crashlytics)
• Technical & Product Acumen
• Strong product sense for mobile UX including performance, accessibility, and offline-first design
• Comfort working through mobile platform constraints such as background execution, push notifications, permissions, and app store policies
• Ability to create clear API contracts, run RFCs with Engineering, and manage deprecation paths
• Data fluency; can instrument event schemas and define KPIs for adoption, stability, and engagement
• Leadership & Communication
• Excellent written and verbal communication with engineers, designers, GTM, and external partners
• Demonstrated success leading cross-functional work in fast-paced environments with high ambiguity
• Customer empathy for hotel staff workflows and guest journeys; can translate insights into mobile-first solutions
• Preferred Qualifications
• Experience in hospitality, travel, or other two-sided marketplaces
• Background in payments and secure mobile data handling (PCI considerations)
• Track record improving App Store and Play Store ratings and review response programs

We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:

Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.

Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.

Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.

Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!

Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.

Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.