Senior Product Manager

At AlfaDocs, we’re on a mission to transform healthcare. Our software platform makes the daily lives of medical practices and patients easier by streamlining practice management and patient relationships. With our all-in-one, cloud-based solution, healthcare professionals can focus more on care and less on administration.

We take pride in our responsibility to deliver high-performance solutions while fostering a collaborative and respectful environment where everyone’s contributions are valued. We’re driven by a shared passion to make a lasting impact on the healthcare industry, creating a space where both our team and our customers thrive.

As our Senior Product Manager (all genders), you’ll play a key role in shaping the future of AlfaDocs, driving product excellence, strategic innovation, and team growth.

• Strategic Leadership: Collaborate closely with the CPO to refine and execute the product vision, building a forward-looking strategy that positions AlfaDocs as a leader in healthcare digitalization while staying ahead of industry trends.
• Product discovery & Development: Lead customer insight initiatives and market research to inform product development priorities, while owning and communicating a strategic roadmap that balances immediate needs with long-term vision.
• Cross-functional Collaboration: Work closely with the Head of Tech and engineering teams to ensure technical feasibility and alignment with product goals, overseeing the development lifecycle and championing an exceptional user experience across all touchpoints.
• Leadership & Mentorship: Mentor junior product managers to build a high-performing, innovative team, while driving clear, aligned communication and knowledge sharing across all stakeholders.
• Transition & Continuity: Gradually take over key strategic and operational responsibilities from the CPO, ensuring a seamless transition while driving continuous improvement across the entire product lifecycle.

Requirements:
• Technical Background: Solid technical foundation with basic coding skills and strong understanding of software development processes.
• SaaS Experience: Experience working in the SaaS industry, with a clear grasp of SaaS business models, product lifecycles, and customer needs.
• UI/UX Expertise: 3–5 years of hands-on experience in UI/UX design, with a strong ability to translate user needs into intuitive, impactful digital experiences.
• Design Tools: Expert proficiency with Figma for creating mockups, wireframes, and prototypes that effectively communicate design concepts.
• AI Tools: Practical experience leveraging AI-powered tools (e.g., generative AI for design, research, prototyping, and content creation) to enhance productivity, streamline workflows, and support data-informed design decisions.
• Communication Skills: Excellent communication abilities, with the capacity to articulate ideas clearly, align stakeholders, and advocate for the user perspective.
• Language Skills: C2 level Italian and C1 level English are a must.

Benefits:
• Welfare bonus on a monthly basis
• Bonus for paid English or German language courses.
• Training courses, books, workshops, and team-building activities for personal and professional growth.
• Partnership with Serenis (an online psychotherapy platform) - three sessions offered if needed.
• Team Building Budget
• Team Development Budget
• Regular company reunions (yearly meetups, Christmas dinner)
• Snacks and fruit always available in the office, along with good beer at the end of the week.

Administrative Info:

• Hybrid-setting: you would need to come to our office in Milan (near Milano Certosa) on a weekly basis (2-3 times per week).
• Contract: Every Alfa begins their journey with a fixed-term contract of 1 year with the aim of renewing to an indefinite term.
• Equipment: laptop, phone, headphones, keyboard, mouse, and a dedicated office monitor.
• Working hours: Monday - Friday | 09:00 - 18:00 | 1-hour lunch break
• Start date: April/May 2026