(Senior) Product Manager (m/f/d)

Intro:
ContractHero is a fast-growing B2B SaaS company based in Berlin, building contract lifecycle management (CLM) software for the German Mittelstand. Our customers are mid-market companies (200+ employees, €20M+ revenue) across DACH who rely on ContractHero to manage, track, and optimize their contracts post-signature and beyond.

We are at an inflection point: moving from a repository-first product into a broader contract management platform. This role is central to making that transition happen.

Your Role:
As our first dedicated Product Manager, you will own the product strategy and roadmap. You connect customer needs, market positioning, and business goals into a coherent product direction. You work alongside a Product Owner who handles backlog execution, and you report directly to the co-founders.

This is not a feature factory role. You will make strategic decisions about what we build, what we don’t build, and why — backed by customer data, churn analysis, and competitive insight.

• Own the product roadmap — define quarterly priorities based on customer journeys, revenue impact, and strategic positioning
• Translate customer problems into product decisions — use churn data, deal-loss analysis, and CS feedback to prioritize what matters
• Define positioning through product — work with Sales and Marketing to align product capabilities with target deal sizes (€20K–€50K+)
• Set the line on scope — clearly communicate what we build and what we deliberately do not build
• Drive cross-functional alignment — bridge Engineering, CS, Sales, and Marketing around shared goals and deliverables
• Establish product metrics — define and track success criteria per feature, per journey, per quarter
• Conduct competitive analysis — monitor CLM market, identify differentiation opportunities in DACH
• Run quarterly product reviews — present progress, learnings, and course corrections to leadership

Your Profile:
• 3–5+ years of product management experience in B2B SaaS
• Proven track record of owning a product roadmap end-to-end
• Experience in mid-market or enterprise software (not exclusively consumer/startup)
• Ability to work with data: churn analysis, NRR, deal-loss patterns, customer segmentation
• Strong communication in both German and English (our customers are DACH, our team is international)
• Comfort with ambiguity — we are building the PM function from scratch
• Experience working directly with engineering teams and understanding technical trade-offs
• Structured thinker who can say “no” with clear reasoning

Nice to have:
• Experience in CLM, legal tech, procurement, or compliance software
• Background in German Mittelstand / mid-market B2B sales cycles
• Familiarity with AI/ML product features (extraction, classification, intelligence)
• Experience scaling a product from €1M to €10M+ ARR

Why ContractHero:
• A strategic seat at the table — you report to the founders and shape the company direction
• Real ownership — this is not a PM role buried in a hierarchy
• A product at an inflection point — meaningful decisions to make, not just incremental improvements
• A strong engineering team ready to execute
• Flexible work setup — Berlin office + remote within DACH
• Competitive compensation package