Senior Product Manager - KYC Platform

GoToGroup

Jakarta permanent

Posted: February 11, 2026

Job Description

About the Role

As our Senior Product Manager, you'll help solve consumer problems, define product roadmaps, craft product vision, and build products that scale to help grow GoTo's Digital Identity business line. You will work alongside the Business team, Engineering, Designers, Data Analytics, Data Science, Customer Research, Risk, and Compliance to help deliver innovative and delightful customer experiences.

What You Will Do:
• Product Ownership - you will take full ownership of the new Digital Signature product portfolio, conceptualizing, planning, building, and managing end-user experiences related to the product
• Customer-Centric - be the voice of the user and advocate for customer-first products while moving the needle on high-impact problem spaces
• Data-Driven Approach - drive product decisions using data analytics, A/B testing, and user insights to achieve measurable outcomes.
• Strategic Roadmaps - define clear, well-scoped product requirements based on user pain points/needs, understanding, and insights from data backed by strong intuition
• Market Intelligence - stay at the forefront of industry trends, competitor analysis, and regulatory changes through data-driven research.
• Cross-functional collaboration - work in tandem with engineering, design, and marketing teams to ensure data-backed product launches, while also defining & tracking success metrics of the product

What You Will Need:
• A Bachelor's / Master’s or equivalent degree, preferably in Engineering/Computer Science/Management
• At least 6 years of experience as a Product Manager or product-centric roles, ideally in a B2B product line with a large-scale product. Prior experience in B2B products, Fintech, Digital Identity/ Risk/ KYC domains will be a plus.
• Being data-driven - being able to work creatively with data teams to do the necessary analysis or build dashboards to support the product initiatives. Ability to query using SQL is a plus
• Strong communication skills & stakeholder management - able to communicate clearly with different teams, including but not limited to Software Engineers, Business, Data, Legal & Compliance
• Customer obsession and UX skills - you can empathize with the users and apply mature design thinking skills to build simple, intuitive, effective user journeys and interfaces
• You can excel and adapt in a constantly changing and rapidly growing workplace, and close attention to detail would be very important to succeed

About the Team

Join the GoTo Digital Identity team, a group that is highly driven by user needs and their problem statement, motivated to find the solution, while also not afraid to try and learn new things. Together we will embark on a new journey to create a cutting edge, AI driven Digital Identity product tailored for the Indonesian market. Furthermore, we share a passion for movies, sports, and various culinary treats of Blok M. Get ready for an exciting journey of working in GoTo!

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