Senior Product Manager - Billing and Payments

About the job

CurbWaste is on a mission: to modernize the waste and recycling industry. We're a venture backed company with 150+ customers using CurbWaste’s all in one solution to transform their businesses. We have a lot more to do, becoming the system of record to one of the most critical industries in the world and support the hard working people of the waste industry.

Our customers love us almost as much as we love them (with a proud NPS score of 80+!)

We were recently honored as the SMB Tech Top 50 and continue to push boundaries as the up and coming solution for waste haulers around the US.

We're looking for big thinkers and humble warriors.

Our core values we live by:

• Serve our customers, serve our industry
• Be infinitely curious
• Resourcefulness over resources
• Win as a team, learn as a team
• Do the 1% more

This role will contribute to owning the billing any payments roadmap and feature delivery for one of our core value propositions.

What to expect

🧰 Conduct user research and gather feedback to understand customer needs and pain points.

⚖️ Support the definition and prioritization of features and requirements for the product based on customer feedback and market trends.

⏩ Collaborate with cross-functional teams including engineering, design, and sales to ensure successful product development and launch.

📈 Help monitor product performance and user engagement metrics, and use data to make informed decisions about product improvements and new feature development.

🥇 Build and maintain strong relationships with key customers and partners, and gather feedback on the product to inform future development effort

✍️ Help manage the product backlog and ensure timely delivery of features and releases.

Requirements:
More About The Ideal Candidate

💻 You are on a mission to help customers win.

💭 5-8+ years of experience with at least three years in product management, preferably in a startup environment.

🗣️ Experience with billing and payments

🔁 Ability to maintain focus, and make decisions without perfect information.

🤝 Excellent written and verbal communication skills

👏 Desire to be hands on with our product and process, and lead the team by doing

🚨 Experience with agile methodologies and product development processes.

🖌️ High degree of intellectual curiosity, desire to dive deep, and willingness to learn

🚛 Experience in a vertical SAAS company is a strong plus.

Tactical responsibilities will include:

• Product: Execute a comprehensive product strategy to meet and exceed adoption targets.
• Customer Relationship Management: Build and maintain strong customer relationships, understanding their needs and providing solutions that drive value.
• Market Analysis: Stay abreast of industry trends, competitive landscape, and customer feedback to inform product development and sales strategies.
• Process: Experience with agile developement and best in class practices
• Values: Articulate the unique value proposition of our solution and tailor it to the specific needs of each customer.
• Collaborate: Collaborate with internal teams, including sales, engineering, and customer support, to gather insights and ensure a seamless customer experience.

Benefits:
This is not just a job. This is a career, a chance to make a direct impact. Here’s how we help:

• Competitive salary range: $180k-$200k
• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
• Health benefits: Company-paid medical, dental, and vision
• 401k

Our Mission:

We aim to change the way waste companies run their business. We are a software founded by haulers and built for haulers. We care about the environment and want to play a positive role in the future of the waste industry. Software helps create solutions and we are focused on being the leaders in change.

At CurbWaste we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.