Senior Product Manager

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

About the Role
We are seeking a talented Product Manager to join our Digital Retailing Product Team. In this role, you will collaborate with cross-functional partners to build scalable, high-impact solutions tailored to the evolving needs of automotive dealerships. If you thrive in a fast-paced SaaS environment, are driven by customer insights, and are passionate about building user-centric products, we want to hear from you.

Key Responsibilities

• Product Leadership: Own the end-to-end development of new features within the Digital Retailing module, from discovery to launch and iteration.

• Roadmap Collaboration: Partner with senior product leaders to define product strategy, build the roadmap, and break down customer pain points into actionable requirements and user stories.

• Voice of the Customer: Conduct user research and discovery sessions with dealership stakeholders, field teams, and implementation experts to uncover gaps and identify opportunities for innovation.

• Data-Driven Prioritization: Leverage analytics to define success metrics, prioritize enhancements, and make informed decisions that drive measurable business outcomes.

• Cross-Functional Execution: Work closely with engineering, QA, and design teams to ensure the timely and high-quality delivery of product releases. Engage with various vendors to understand their product suites and explore how they provide value to our dealers, OEM and other third partner partners.

• User Experience: Advocate for intuitive, scalable experiences that address real-world dealership workflows.

• Clear Communication: Foster transparency and responsiveness in partner interactions, supporting implementation teams and resolving customer escalations with clarity and urgency.

• API Enablement: Contribute to API design and documentation to extend Digital Retailing features to the Automotive Partner Cloud (APC), enabling third-party partners to integrate with our features.

What You Bring

• 4.5–6 years of experience in product management, business analysis, or implementation for SaaS products.

• Demonstrated ability to quickly understand complex products and customer needs, especially in dynamic, high-growth environments.

• Collaborate closely with UX design teams to create intuitive, high-performance dealer and customer workflows that enhance user experience and drive increased dealership profitability.

• Exceptional communication skills, enabling you to bridge technical and business perspectives effectively.

• Results-oriented, collaborative, and driven by curiosity—you seek out the "why" behind user problems and business requirements.

• Bonus: Experience with automotive dealership systems, ERP platforms is a plus.

Why Tekion—Why This Role?

• Make a direct impact: Shape a core product that is essential to the efficiency and profitability of our dealership partners.

• Accelerate your career: Play a pivotal role in building mission-critical features that drive Tekion's growth and industry innovation.

• Learn from the best: Collaborate with automotive leaders, experienced technologists, and SaaS pioneers as you gain exposure to the full spectrum of automotive retail operations.

Join us—and help define the future of automotive retail.

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.

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