Senior Product Manager - Bacs/Faster Payments

Location: London

Full-time

In office 4 days/week

• Do you have a deep understanding of Bacs and Faster Payments?

• Do you have a strong knowledge of UK payment schemes, regulatory compliance, and the technical and operational processes behind payment initiation, processing, and settlement?

If so, we would love to hear from you!

Who We Are

Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, to grow their revenue, drive efficiencies and deliver fantastic customer experiences, by embedding payments into their products and operating systems. We do this by providing products and services which allow our clients to efficiently collect, reconcile and disburse funds instantly via a range of payment schemes, accounts, and card products, fully controllable via API.

Find out more about us on our website and careers site.

What You’ll Do

• Own the end-to-end product lifecycle for UK domestic payments - from strategy and roadmap creation to delivery and continuous improvement.

• Define product requirements and user stories, balancing business needs, regulatory obligations, and technical feasibility.

• Drive innovation in payment processing, safeguarding, reconciliation, and customer experience. Develop an understanding of the value proposition of the products you manage, their positioning in each of our target markets and how they solve our customers’ problems.

• Work closely with technology teams to ensure successful delivery of new payment capabilities and enhancements and launch to market with wider product/marketings team.

• Be a subject matter expert on Faster Payment, Direct Debit and Bacs schemes, working with internal and external stakeholders including engineering, compliance, risk, finance, and third-party vendors.

• Manage product performance via KPIs, risk metrics, performance/transaction volumes and service quality to identify areas for proposition development, focus and mitigation

• Scheme & regulatory compliance understand governance, regulation, rules and upcoming changes, represent Modulr at industry forums and work with wider stakeholders to ensure change is effectively managed and de-risked

• Define and support operational readiness, documentation, and incident resolution related to payment services. Develop and oversee controls to ensure risks are mitigated adequately

Required Skills & Experience

• 5+ years’ experience in Product Management within financial services or fintech, ideally in relation to Bacs and Faster Payment schemes

• Deep understanding of UK payment schemes, their operational models, governance and compliance frameworks.

• Proven experience managing relationships including suppliers, scheme, sponsoring banks, and payment service providers.

• Strong analytical and problem-solving skills; able to use data to inform decisions and measure success.

• Excellent stakeholder management and communication skills across technical and non-technical audiences.

• Experience working in agile environments with multidisciplinary teams (engineering, operations, compliance).

• Familiarity with ISO 8538, 20022, Bacs STD18 messaging formats and flows, and API-based payment integration is a plus.

• Understanding of Open Banking and emerging UK payment initiatives advantageous.

• A curious mindset and drive to explore how AI can make a real difference.

What We Offer You

• Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation.

• Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance.

• Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc.

• Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available.

• Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule.

• Learning opportunities- Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels. 

• Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business.

• Bike to work / E-bike scheme

ModInclusion

At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in.

By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing [email protected] - though this will withdraw you from consideration for the role.

By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing [email protected] – but please note that this means we will no longer consider you for the role you have applied for.