Senior Product Designer (UX/UI)

Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. Operating in 28 states with 25+ nationwide partners, we connect patients and providers through an intuitive, evidence-based & tech-enabled platform—removing barriers to care and delivering a better physical therapy experience for therapists and patients. Guided by our values, we believe in a future in which anyone, anywhere can get care and start feeling better.

We seek a motivated and fast-moving Senior Product Designer to own and evolve Luna’s Design function and partner with Product Managers on new features. You will focus on our patient and therapist mobile applications, as well as Web applications for internal operations and clinical workflows. Reporting to the Chief Strategy and Product Officer (CSPO), you will collaborate closely with Product Managers, Engineering, and key stakeholders across the business to research, design, plan, and release enhancements and features that directly impact how patients and therapists experience care each day.

How you will have an impact as a Product Designer with Luna:
• Manage the Design Systems: Continually improve Luna’s mobile and internal Web application design systems to ensure consistent, accessible, and intuitive UX.
• Conduct User Research: Conduct ongoing user research, including interviews and usability testing, and document findings to guide feature planning and enhancements.
• Plan and Design Features: Collaborate with Product Managers to define user needs, establish feature requirements, and create and iterate on designs, primarily for Luna’s mobile applications but also the company’s internal Web applications.
• Support Engineering: Closely work with Engineering to ensure a smooth handoff of the designs and efficient implementation of them.

What you will need:
• Bachelor’s degree preferred, or additional experience in lieu of a degree.
• 5+ years of experience in B2C mobile app design / UX, including deep familiarity with both iOS and Android platforms.
• Experience managing a design system, including its ongoing maintenance and improvement.
• Proficient in design tools such as Figma, including creating and maintaining reusable components and applying platform-specific UX conventions (iOS, Android, Web).
• Experience working closely with Product Managers and Engineering teams to ensure efficient planning and design of new features and functionality.
• Excellent written and verbal communication skills with the ability to interact and empathize across technical and non-technical teams.
• Excellent organizational, analytical, and problem-solving skills.
• Ability to quickly adapt within a fast-paced high-growth environment with new systems, software, and processes. This position and company emphasizes fast turnarounds, knowing an improvement is just a release away.
• Take pride in working on projects to successful completion involving a wide variety of challenges, users, technologies, and systems.
• Enjoy working with a diverse group of people with different expertise, including Engineering, Clinical, Billing, and Success teams.
• A learning mindset, regardless of level or experience.

• 90-Day Expectations
• Deliver multiple feature designs that are intuitive to users, consistent with Luna’s design system, and easy for technical and non-technical stakeholders to consume.
• Demonstrate ownership of the design system by establishing a strong familiarity with it and publish a plan for its improvement and complete several enhancements.
• Contribute to user research through user interviews and documenting possible enhancements.

What Luna can offer you:
• Flexible work-from-home
• Generous equity
• End-to-end ownership of features
• Working in a culture of anti-bureaucracy and anti-paperwork
• Leadership opportunities
• Medical, dental and vision start on the 1st of the month following start date
• Unlimited PTO

Care Exceptionally * Incredibly Relentless * Be Impactful * 1% Better, Every Day

~ #3 Best Employer in Healthcare (Forbes, 2025)
~ #1 Best Company in MSK Care (Forbes, 2025)
~ #13 World's Most Innovative Companies in Healthcare (Fast Company, 2024)
~ Exceptional Performance Designation (Medicare/CMS MIPS, 2022, 2023, 2024)
~ Gold Indigo Design Award for mobile app design excellence 2020 ~