Senior Product Designer

Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses.

Formerly known as LendingHome, we’re committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.

Combining our technology and industry expertise, Kiavi has grown to a team of over 500 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company’s Most Innovative Companies, and many more.

• Loans Funded: $30 billion in loans funded

• Homes financed: 100,000+ projects funded for our customers across the country

• Geography: 49 states + D.C. where we lend to REIs so they can revitalize neighborhoods

• Employees: Over 500 employees with competitive benefits and perks

This role is required to be local to Pittsburgh, PA OR San Francisco, CA. However, it will be a remote first role with no specific in office requirement.

Identity Verification Notice: To ensure the security and integrity of our hiring process, all candidates are required to complete a secure identity verification. This process uses biometric and device validation to confirm identity and liveness. All data is handled securely in accordance with our privacy policy.

THE TEAM

The Product Design team at Kiavi is a high-velocity group transforming how real estate investors work. We are small, agile, and tech-forward. We don't just use tools; we build workflows. Every designer here has a massive impact on our culture, our design system, and the AI-driven future of fintech.

PURPOSE OF THE ROLE

As a Senior Product Designer, you are the engine of product execution. You lead complex, high-stakes initiatives from ambiguity to polished reality. You don't just "design screens"; you architect cohesive experiences that leverage AI and machine learning to reduce decision latency for our customers and internal teams. You are a master of your craft, a proactive collaborator, and a mentor to the team's standards.

KEY RESPONSIBILITIES:

Strategic Execution & Product Ownership

• End-to-End Ownership: Lead the design process for major product workstreams. You are responsible for the entire lifecycle: from initial research and problem definition to high-fidelity hand-off and post-launch optimization.

• Business-Centric Design: Partner deeply with Product and Engineering to ensure design solutions aren't just beautiful, but drive core business metrics like conversion, loan volume, and operational efficiency.

• Proactive Optimization: You don't wait for a ticket. You identify friction in our current products and propose data-backed improvements to our "North Star" customer journey.

• Self-Motivated Initiative: Seek out feedback and adapt based on input. You manage your own time and prioritize effectively against business goals.

AI-Augmented Workflow

• Advanced Tooling: Integrate AI tools (Claude, Cursor, Magic Patterns, Subframe) into your daily workflow to accelerate exploration and increase output quality.

• Intelligent UX: Design interfaces that effectively surface AI-driven insights to users, making complex quantitative data easy to understand and act upon.

Systems & Craft

• System Contribution: Be a power user and active contributor to the Kiavi Design System. You don't just follow patterns; you help refine them, ensuring our tokens and components remain robust and scalable.

• Technical Fluency: Work closely with engineers to ensure design intent is preserved in code. You understand the technical constraints of web frameworks and APIs and design with implementation in mind.

Research & Insights

• Continuous Discovery: Plan and execute your own user research. You synthesize qualitative feedback and quantitative data into clear "Why" statements that influence the product roadmap.

EXPERIENCE & QUALIFICATIONS:

• Experience: 5-8+ years of experience designing digital products at scale, preferably in fintech, real estate, or complex B2B environments.

• Portfolio Mastery: A portfolio that shows deep systemic thinking, attention to detail, and a track record of shipping products that solved real business problems.

• Modern Stack: Expert proficiency in Figma. Deep familiarity with auto-layout, components, and library management.

• AI Proficiency: You are an early adopter. You can demonstrate how you use LLMs or generative tools to sharpen your thinking and speed up your production.

• Technical Knowledge: Understanding of front-end fundamentals (HTML/CSS logic) and how design systems bridge the gap to engineering.

ABOUT YOU:

• The Pragmatic Craftsman: You have a high aesthetic bar but prioritize value and simplicity. Your work is refined, informative, and built to solve problems.

• Reliable & Transparent: You estimate your work accurately, meet your deadlines, and raise a flag the moment you see a risk to the timeline or quality.

• Radical Candor: You give and receive feedback with grace. You challenge assumptions respectfully to get to the best possible solution.

• The Mentor: You lead by example. You’re comfortable showing others what you’ve learned and how you got there.

While having all these skills and qualities is great, we know that not everyone may have everything listed. A willingness to learn and a great attitude go a long way.

Kiavi takes a market-based approach to pay, and pay may vary depending on your location. Work locations are categorized into one of three tiers based on cost of labor for that geographic area. These ranges may be modified in the future.

Region 1 (San Francisco) - $143,000 - $214,600 + equity + benefits

Region 3 (Pittsburgh) - $115,800 - $173,800 + equity + benefits

To find a location’s tier, please refer to https://kiavi.com/compensation. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value benefits.

Benefits and Perks

• Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost.

• Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $1,000 for individual coverage and $2,000 for dependents.

• Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary.

• Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, training, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation.

• Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager.

• Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers.

• 401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $8,000 (whichever is less). All employer contributions are immediately vested.

Protect yourself from recruitment scams:

• If you are offered an interview or a role with Kiavi, this will be communicated with you through email, via an official email address ending in @kiavi.com or @lendinghome.com.

• You will never be asked for payments of any kind during the process.

• We also never communicate with candidates via Whatsapp at any point during the recruitment process.

• We won’t ask for personal information or data via text message. If you have any concerns regarding how genuine a text message is, please contact your recruiter.

• You can find our official Kiavi careers page here. We advise you to check that the page details and website addresses match if you have any concerns.

Kiavi is an Equal Opportunity Employer
San Francisco Fair Chance Ordinance Police Code, Article 49

We use E-Verify to confirm the identity and employment eligibility of all new hires.