Senior Product Designer, Mobile App Experience

Who is Heidi?

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

The role

As a Product Designer focused on Mobile Experience, you’ll craft intuitive, high-performing mobile app experiences that transform how clinicians interact with Heidi’s platform. Clinicians use Heidi on mobile to document care in fast-paced environments - where speed, clarity, and offline reliability matter most.

You’ll design experiences that make healthcare work seamlessly anywhere, anytime. You’ll balance user empathy with design precision, ensuring our mobile interfaces are both functional and delightful across our iOS and Android native apps. You’ll work with cross-functional teams to define how Heidi empowers clinicians on the move, and collaborate closely with product managers and other designers on what features make it to the mobile app, and how to shape them into a world-class mobile experience.

What you’ll do

• Own the mobile experience across iOS and Android for key Heidi products - from concept to production.

• Extend Heidi’s design system for mobile - defining reusable components, patterns, and motion principles tailored for native platforms.

• Conduct user research and usability testing to inform design decisions.

• Collaborate closely with engineers to ensure pixel-perfect implementation.

• Champion mobile-first thinking and accessibility best practices.

• Be an expert at platform specific knowledge across Material Design & HIG

• Embed yourself deeply within the mobile team to understand technical constraints and opportunities with evolving mobile OS

What we’re looking for

• 4+ years of product design experience, including 2+ years designing for native apps.

• Strong portfolio showcasing mobile UX/UI design and user-centered problem solving.

• Expertise in Figma & AI tooling like Figma Make, v0 and Cursor for rapid prototyping

• Experience contributing to mobile design systems and scalable libraries.

• Strong understanding of mobile interaction patterns and responsive design.

• Excellent communication and collaboration skills.

• Bonus: familiarity with Kotlin & Swift

• Bonus: Experience working on AI and/or healthcare products.

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.

The Way We Work

1. Build to Last

We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.

2. Own Your Practice

Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.

3. Move Fast, Stay Steady

We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.

4. Make Others Better

Honest feedback, steady support, and shared growth keep our teams improving together.

Why you will flourish with us 🚀?

• Flexible hybrid working environment, with 3 days in the office.

• Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

• If you have an impact quickly, the opportunity to fast track your startup career!