Senior Product Designer

Senior Product Designer

Location: New Scientist Headquarters, HSK, London, W8 5HY

Position: Full Time/Permanent

About the role

As Senior Product Designer on New Scientist, you will play a pivotal role in elevating the end-to-end customer experience across all our digital touch-points; driving reader engagement and subscriber revenue growth. You'll work closely with editorial, technology, and marketing teams to deliver innovation and craft exceptional user experiences across our digital platforms. You're a natural collaborator who thrives as part of a supportive and ambitious team.

Main Responsibilities

We're seeking someone who understands and applies best practices in product and customer experience design. You're motivated to refine customer journeys, engage in UX research, and analyse user behaviours to maximise how our products impact actions and outcomes. You have a keen eye for user interface aesthetics and enjoy iteratively refining our product UIs based on observation and feedback. The ideal candidate is curious, collaborative, and passionate about problem-solving and simplifying processes.

• Guide the design process from concept to implementation, working closely with design leadership, product managers, editorial teams, developers, and stakeholders on hands-on UX and UI work across multiple touch-points; including website, app, newsletters, and other digital products.

• Collaborate with design leadership and team members to remove roadblocks and guide decision-making through ambiguity, ensuring choices are grounded in data and UX best practices.

• Create user personas, journey maps, wireframes, prototypes, and high-fidelity designs for new features and improvements.

• Contribute to and maintain a cohesive design system that ensures consistency across our product.

Person Specification

• Have experience designing, delivering, and iterating on world-class digital experiences with a global, growth-oriented mindset. You must have a passion for journalism, digital media, and creating impactful user experiences.

• Thrive in collaborative team environments while also working independently on tasks with ambiguous briefs.

• Embrace continuous self-improvement by actively giving and receiving feedback from team members and stakeholders.

• Address objections and concerns effectively and independently while maintaining a positive attitude.

• Confidently present and recommend design trade-offs to the design team, senior stakeholders, and leadership; communicating changes in delivery expectations and promoting compromise when necessary.

• Demonstrate a user-first mindset with a passion for proactive action and a drive to continually deliver valuable digital experiences.

Experience & Qualifications

• 5+ years of experience in Product design, preferably in an editorial, publishing or news-led environment across web and app products.

• 2+ years of which have been in a senior role or similar level.

About Us

New Scientist is the world’s global science media brand, reaching more than 1.2 million readers every month.The website, app and print editions cover international news from a scientific standpoint, and ask the big-picture questions about life, the universe, technological progress and what it means to be human.

The magazine was founded in 1956 for “all those interested in scientific discovery and its social consequences”. It now includes newsletters, videos, podcasts, courses, holidays and live events in the UK, US and Australia, including New Scientist Live, the world’s greatest festival of science and technology.

www.newscientist.com

Package Description

Our benefits package increases the longer you’ve been with us. Here’s what to expect:

• 25 days’ holiday (increasing by 1 per year up to a total of 30)

• Pension plan and life cover

• Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme

• Onsite gym, subsidised canteen and onsite nurse and GP clinics

Plus much more...

Our Commitment

We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability.

We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process