Senior Product Designer

Location: The i Paper Headquarters, HSK, London, W8 5HY
Position: Full Time/Permanent

About the Role

We have an exciting new opportunity available for a Senior Product Designer to join our team at The i Paper. You will play a pivotal role in elevating the end-to-end customer experience across all our digital touch-points; driving reader engagement and subscriber revenue growth. You'll work closely with editorial, technology, and marketing teams to deliver innovation and craft exceptional user experiences across our digital platforms.

We're seeking someone who understands and applies best practices in product and customer experience design. You're motivated to refine customer journeys, engage in UX research, and analyse user behaviours to maximise how our products impact actions and outcomes. You have a keen eye for user interface aesthetics and enjoy iteratively refining our product UIs based on observation and feedback. The ideal candidate is curious, collaborative, and passionate about problem-solving and simplifying processes.

Main Responsibilities

• Guide the design process from concept to implementation, working closely with design leadership, product managers, editorial teams, developers, and stakeholders on hands-on UX and UI work across multiple touch-points; including website, app, newsletters, and other digital products

• Collaborate with design leadership and team members to remove roadblocks and guide decision-making through ambiguity, ensuring choices are grounded in data and UX best practices

• Create user personas, journey maps, wireframes, prototypes, and high-fidelity designs for new features and improvements

• Contribute to and maintain a cohesive design system, ensuring consistency and scalability across all digital products

• Confidently present design trade-offs to senior stakeholders, promoting compromise and clarity when delivery expectations shift

Person Specification

You thrive in a fast-paced environment where the brief is sometimes ambiguous but the goal is always clear: delivering world-class digital experiences.

• 5+ years in Product Design, with at least 2 years at a senior level. Experience in editorial, publishing, or news-led environments is a significant plus

• You have a portfolio that showcases complex problem-solving, a clean aesthetic, and a deep commitment to accessibility and usability

• Confident facilitating UX and design thinking workshops for key stakeholders across the business.

• You have experience working with design systems, design tokens and atomic design principles.

• Proficiency in industry-standard design and prototyping tools.

• A thorough understanding and knowledge of UX & Accessibility best practices.

• Experience with user research methodologies and usability testing.

• Strong written and verbal communication skills and experience interfacing with a broad range of stakeholders

• You embrace feedback, value teamwork over ego, and are eager to make this role your own as we grow

Package Description

Our benefits package increases the longer you’ve been with us. Here’s what to expect:

• 25 days’ holiday (increasing by 1 per year up to a total of 30)

• Pension plan and life cover

• Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme

• Onsite gym, subsidised canteen and onsite nurse and GP clinics

Plus much more...

About Us

The i Paper is the only national newspaper that's never supported a political party and it reaches more than [9.2] million readers each month in print and online.

It is committed to delivering accurate, impartial news and intelligent debate, trusting readers to make up their own minds. It is the winner of 2024 UK Newspaper of the Year and is rapidly growing its digital subscriptions base, recently hitting [70k] total subscriptions.

www.theipaper.com

Our Commitment

If you’re excited by the prospect of working with us and tick most of the key experience boxes but not all of them, we encourage you to apply regardless and ensure you include in your cover note why you think you would be a great fit. Our design organisation is a growing team of design professionals, all excited to be part of a collaborative team environment. Team culture and fit really matters to us, we celebrate our differences and hold space for continuous dialogue on how we can best work together and understand each other. We embrace equality, diversity, inclusion and flexibility as core principles of our team.

We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability.

We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.