Senior Product Designer

Job Summary

As a Senior Product Designer, you will lead the design of complex user experiences across OpenEye’s products, applying user-centered design principles to solve challenging problems and deliver measurable improvements in usability. You will conduct user research, create high-fidelity designs, and partner closely with Product Management and Engineering to ensure solutions meet real customer needs while advancing our product vision.

Your work will span from discovery and validation through detailed design and delivery, ensuring every experience is intuitive, accessible, and polished. You will contribute to OpenEye's design system, mentor junior designers, and advocate for design quality and user needs throughout the product development process.

This role requires an experienced designer who combines strong craft skills with user research capabilities, who can work independently on significant features while collaborating effectively across disciplines, and who consistently delivers work that raises the bar for design excellence.

Role and Responsibilities

• Lead end-to-end design for significant product features and improvements, from discovery through delivery

• Conduct user research including discovery interviews, usability testing, and customer engagement to validate assumptions and uncover user needs

• Create user flows, wireframes, prototypes, and high-fidelity UI designs that meet engineering readiness standards

• Contribute to and help evolve OpenEye's design system, ensuring consistency and scalability across product experiences

• Partner with Product Management and Engineering to define requirements, prioritize work, and ensure designs balance user needs with business goals and technical constraints

• Advocate for usability, accessibility, and design quality throughout the product development process

• Present and defend design decisions to stakeholders, clearly articulating the rationale and user benefits

• Mentor junior Product Designers, providing guidance on research methods, design approaches, and craft excellence

• Conduct design reviews to ensure adherence to design standards and usability principles

• Stay current on UX trends, interaction patterns, and emerging technologies to bring fresh thinking to product challenges

• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree in Design, HCI, or a related field

• 5-7+ years of professional experience in UX/product design

• Strong portfolio demonstrating user-centered design process, research methods, and high-quality UI design for complex software applications

• Demonstrated experience conducting user research, including study design, usability testing, and synthesis of findings into design recommendations

• Proven ability to lead design projects independently from concept through delivery

• Deep understanding of user-centered design methodologies, usability principles, interaction design patterns, and accessibility standards

• Strong collaboration and communication skills with ability to articulate design rationale to cross-functional partners

• Experience working in Agile or iterative development environments

• Proficiency with modern design and prototyping tools such as Figma, Sketch, or Adobe XD

Preferred Qualifications

• Experience contributing to or maintaining design systems for enterprise software or SaaS products

• Experience designing AI-driven features, conversational interfaces, or intelligent systems

• Experience working in IP video, physical security, business intelligence, IoT, or related technical domains

• Track record of influencing product decisions through research insights and design advocacy

• Experience mentoring or coaching junior designers

• Familiarity with modern software engineering practices and development workflows

• Understanding of WCAG accessibility standards and inclusive design practices

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

Who You Are:

• A Master of Scalable Impact: You excel with a 'one-to-many' mindset, finding clever ways to deliver value to a large portfolio without sacrificing quality.

• Data-Driven and Tech-Savvy: You are comfortable using data and AI tools not just to report on the past, but to predict the future and decide where to act next.

• A Collaborative Partner: You understand that success in a channel environment means working through partners, not around them, and you thrive on that shared ownership.

• A HEROIC Teammate: You embody our values: showing Heroic customer service, championing Ease by making value clear and simple to achieve, taking Responsibility, seeking Opportunities for growth, demonstrating Integrity, and driving Continual improvement

The Perks! 

• The pay range for this opportunity is $100,000 - $130,000 annually.

• Employees are eligible to purchase company stock at a discounted rate

• Collaborative, fun, creative culture where idea sharing is encouraged

• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.

• Up to $5,000 annual company match for 401k

• Company paid short-term/long-term disability, AD&D and life insurance

• Lifestyle Spending Account (LSA) to get reimbursed for your well-being needs

• Paid maternity and paternity leave

• Pet Insurance

• Free annual membership to Care.com

• Free access to the Headspace app for you and up to five friends and family members.

• 7 Paid Sick/Wellness days per year

• 9 Paid Holidays per year

• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees

• Employee Equipment Program – Free Alarm.com system for your home!

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected].

The base salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role. The base salary offered is part of a total compensation package.

Base Salary Range
$100,000—$130,000 USD