Senior Product Designer, eCommerce (Cart & Checkout)

WHAT WE DO MATTERS:

At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success.

ABOUT THE ROLE AND OUR TEAM:
We are seeking a Senior Product Designer to own the end-to-end user experience, informed by data and research, for our cart and checkout flows. This is a critical, high-impact role focused on optimizing conversion, reducing friction, and building trust to drive significant revenue growth. You will be responsible for the entire user journey from the moment an item is added to the cart through payment confirmation, spanning multiple platforms (web, mobile, app).

You’ll collaborate closely with product managers, engineers, researchers, and writers to deliver solutions that balance user needs, business goals, and technical constraints. You’ll work iteratively, testing and refining ideas quickly to learn what works.

If you’re excited by the challenge of crafting intuitive, high-impact eCommerce experiences for millions of users, we’d love to hear from you.

RESPONSIBILITIES:
Be a great product designer

• Understand our users deeply, what they’re looking for, what helps them decide, and what gets in their way

• Design cart and checkout experiences that reduce cognitive load, build trust, simplify complex transactional steps, and minimize cart abandonment

• Create visually appealing, accessible, and consistent interfaces across devices

• Translate insights from research and data to deliver scalable design concepts and detailed solutions that provide measurable value and impact

• Present design solutions clearly and persuasively to stakeholders

Be a great design team partner

• Contribute to the ongoing evolution of our design system, ensuring eCommerce patterns work seamlessly across the platform

• Participate in critiques with openness and a growth mindset

• Stay curious, share inspiration, and keep expanding your craft

Be a great product squad partner

• Collaborate with your cross-functional squad to shape strategy and execution

• Advocate for user-centered design and high-quality standards

• Partner with engineers to ensure solutions are feasible and performant

• Consider platform nuances and opportunities across web and app

SUCCESSFUL SENIOR PRODUCT DESIGNER CANDIDATES HAVE:

• 5+ years of professional experience designing for large-scale digital products, with examples of eCommerce experiences

• A portfolio that demonstrates thoughtful problem-solving, clear interaction flows, and polished, shipped designs

• A creative and strategic mindset with strong critical-thinking skills

• Experience defining patterns, building prototypes, and conducting user testing

• Proficiency in Figma, whiteboarding tools, and research platforms

• A collaborative approach and excellent communication skills.

WORK MODEL:

This role is Together@TKWW-eligible and based near one of our office hubs. You’ll be expected to work in the office two days a week as part of our hybrid work model.

#professional-track

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life’s most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey.

WHAT WE LOVE ABOUT YOU:

• Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments.

• Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision.

• Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully.

• Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way. You love to win, together.

WHAT YOU LOVE ABOUT US:

We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.. We offer flexible vacation, generous parental leave, and prioritize initiatives that support the growth, development, and happiness of our people.

Together@TKWW is our approach to hybrid work. It’s designed to support how we work best: combining the flexibility we value with meaningful opportunities to connect in person. Whether a role is Together@TKWW-eligible or not, we believe in purposeful moments to come together, build strong relationships, and drive bold ideas forward.

• For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection.

• For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings.

To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.

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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Privacy Notice: The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.