Senior Product Designer

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.

*Banking services provided by MVB Bank, Inc., Member FDIC

The Tax team at Intuit Credit Karma works closely with Intuit TurboTax to deliver on the goal of offering the easiest, fastest, and most personalized Tax filing services for Credit Karma’s members. As a Senior Product Designer on the Tax product team, you will play a pivotal role in shaping the end-to-end user experience for one of the most important aspects of people’s financial lives. Your work will focus on designing innovative and seamless experiences that simplify complex financial processes, foster trust, and drive engagement within the Credit Karma ecosystem.

As a new member of the Credit Karma Product Design team, you will work with cross-functional partners, including product managers, marketers, engineers, analysts, and researchers, to drive growth, learning, and impact for the Tax team.

*Banking services provided by MVB Bank, Inc., Member FDIC

What you’ll do:

• Create high quality user experiences that aim to help our members in their financial lives, including their tax journey.

• Leverage data and analytics to generate member-focused hypotheses for iterative product experimentation

• Create experiments around hypotheses that gain learning from research or insights to identify new areas for our business

• Carry ideas from early stage discovery through development and multiple rounds of iteration and changes

• Uphold design standards, patterns, processes, and behaviors across our platforms

• Partner closely with product managers, business leads, marketers, researchers, and analysts to explore and identify opportunities to solve member problems

What’s great about this role:

• You’ll be a part of a high impact, collaborative, fast growing team

• You’ll be laying the foundation and process of how growth design works at Credit Karma

• You’re motivated by leveraging data to explore new experiences for our members

• You’ll always ship to learn more about our members and the business

• Iteration is a process, so you’ll be able to learn all the time, everyday

What we are looking for:

• 5+ years of relevant product design experience

• Proficient in Sketch, Figma, Adobe XD or similar

• Demonstrated experience shipping user centered products

• Case studies of several projects in market, showing strong examples of discovery and iteration

What we’d like to see:

• Previous experience as a growth oriented designer

• Experience designing products that fit into complex systems and user journeys

• Experience partnering with researchers to gain insight and develop strategies to deliver high impact approaches

• Ability and experience with a mobile first design approach

• A demonstrated history of leveraging data collection mechanisms to create meaningful product experiences

Benefits include:

• Medical and Dental Coverage

• Retirement Plan

• Commuter Benefits

• Wellness perks

• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)

• Education Perks

• Paid Gift Week in December

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.

Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

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