Senior Pricing Analyst, Product Operations (Global Pricing)

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

We are on the lookout for a Senior Pricing Analyst, Product Operations (Global Pricing) to join the Pricing Team on our journey to always deliver amazing experiences. 

As a Senior Pricing Analyst, Product Operationswithin the Global Pricing Team, you will sit at the intersection of Product & Business. You will be responsible for analyzing and optimizing how we charge for our services—balancing customer affordability with sustainable unit economics. Your mission is to support the specification, testing, rollout & ongoing operation of pricing features (like Small Order Fees, Service Fees, and Delivery Fee ladders) and provide the insights needed to scale these globally.

• Feature Impact Modeling & Forecasting: Based on your conversations with the different pricing teams in Delivery Hero, you will own the "Business Case" for new pricing product requirements. You will build predictive models to estimate the impact of proposed features (e.g., MOV adjustments, service fees) on key metrics like GPO, Conversion Rate, and Order Frequency before they hit the roadmap.
• Accountability & Performance Tracking: Lead the testing efforts & rollout analysis for all new pricing features. You will hold stakeholders accountable to adopt new features and compare actual performance against the initial impact estimations, identifying "value leakage" and recommending data-backed pivots.
• Strategic Stakeholder Management: Partner with Global Marketing and Regional Ops leads to translate business visions into actionable product requirements. You will refine and challenge stakeholder requests to ensure we are prioritizing high-impact initiatives which benefit the whole organisation.
• Pricing Product Operations: Support the day-to-day "Product Ops" side of pricing by monitoring the health of fee structures globally, for example identifying an opportunity to change the distance-based fee increases. This also includes answering questions of the end-users of our product on a daily basis regarding best practices and how to set up a specific pricing strategy within the product.
• Advanced Visualization & Tooling: Build accessible, creative, and engaging data visualizations in Tableau/BigQuery to facilitate access to insights. You will own the "Value Tracker" that aggregates incremental revenue generated by pricing features across all regions.
• Data Stewardship & Governance: Own the data catalog for all Pricing dimensions, metrics, and KPIs. Collaborate with Data Engineering and Product to ensure that experiment data, fee points, and subsidies are correctly logged and scalable.

• 3+ years experience as a Product or Pricing Analyst within a fast-paced marketplace or e-commerce environment.
• Mastery of BigQuery and SQL is essential with the ability to build Python-based modeling pipelines and experience with GitHub. 
• Strong grasp of applied statistics, specifically for A/B testing and price elasticity modeling.
• Deep understanding of unit economics (CAC, LTV, GPO, and Contribution Margin). You can explain why a $200 increase in a fee matters to the bottom line.
• Fluent in English with the ability to translate complex data into a narrative for non-technical stakeholders in Marketing and Product.
• Experience with Airflow for data pipeline management and familiarity with Google Analytics/Amplitude to track the customer checkout funnel.

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
• Wondering what relocating to Berlin is like? In this article, we’ve put together 10 things you should know about moving to Berlin  and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.
• Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [email protected].

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.