Senior Platform Software Engineer

Confidential

Remote job permanent

Posted: February 6, 2026

Required Skills

Job Description

Full time.

While this is a remote position, we are currently only considering candidates between UTC-1 to UTC +2.

About Landbot

Operating in more than 150 countries, Landbot offers a platform that helps companies to create exceptional chatbot and AI agent conversations across several channels as Web, WhatsApp, and Messenger.

At Landbot, we're building a high-performance team that blends engineering excellence, product mindset, and customer obsession. We believe quality and speed go hand in hand — and we're looking for a Senior Platform Engineer to help us scale our platform and deliver real impact.

About the Team

You'll join our Platform Engineering team, a small, focused group responsible for building and maintaining Landbot Engineering Platform, Data Platform and Security.

Our mission is to empower Landbot teams to deliver value faster, more reliably, and at scale.

Our core team values:

• Platform-as-product mindset

• Autonomy and ownership

• Collaboration over gatekeeping

About the Position

The Role This role combines software development with systems engineering, building platform capabilities while treating infrastructure as a product. You'll design and implement developer-facing tools, services, and abstractions that enable application teams to move fast while maintaining reliability and best practices.

As Senior Platform Engineer you will:

Build and Maintain the Internal Developer Platform

• Design and implement core platform services, APIs, and developer tooling using backend technologies.

• Build abstractions and automation that enable application teams to deploy, scale, and operate services independently.

• Develop internal tools and services that improve developer productivity and reduce operational toil.

Drive Observability and Data Platform Capabilities

• Design and implement observability solutions (metrics, logs, traces) for real-time visibility and proactive issue detection.

• Contribute to data platform capabilities, enabling teams to leverage data effectively.

• Establish SLIs, SLOs, and error budgets to balance reliability with feature velocity.

Enhance Developer Experience and Drive Platform Strategy

• Partner with application teams (platform customers) to understand their workflows and pain points, gather feedback, and prioritize improvements aligned with business objectives.

• Create and maintain documentation, runbooks, and knowledge bases that reduce knowledge silos and enable self-service.

• Drive decisions through written formats (RFCs, ADRs) that document architectural choices.

• Lead architectural direction with significant impact on the company's technical foundations.

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