Senior People Ops Generalist

Overview
Lightship is the first American all-electric recreational vehicle manufacturer currently developing an aerodynamic, battery-powered trailer for the electric age. As the macro transition to an all-electric transportation ecosystem accelerates, Lightship is bringing the increased convenience and superior performance that electrification offers to a pastime enjoyed by over 11 million American families.

Honoring Diverse Perspectives
Lightship is committed to hiring and developing top talent from diverse backgrounds. We believe representing and supporting diverse groups is key to the success of our team members, customers, shareholders and the achievement of our mission and vision. We operate in a collaborative environment with a flat organizational structure and expect a high degree of integrity, autonomy and creativity from all members of the team.

About the Role
As Senior People Ops Generalist, you'll have a meaningful impact across all People programs and stages of the employee lifecycle at Lightship. Reporting to the VP of People (based in CA), this role will serve as the operational backbone of the People function and primary People presence for our Colorado office. We’re seeking a highly organized, adaptable professional who brings a people-centered mindset and isn’t afraid to roll up their sleeves to support employees well.

Responsibilities:
• Serve as a primary People Ops point of contact for employees and manager questions related to policies, benefits, leaves, and other People programs.
• Own end-to-end onboarding and offboarding to deliver a consistent, compliant, and welcoming experience.
• Administer benefits programs including enrollments, QLEs, 401(k), and leaves (FMLA, CO FAMLI, CA PFL, etc), in partnership with vendors and leadership.
• Manage workers’ compensation claims and workplace injury processes in partnership with Lightship’s Safety Team and insurance providers.
• Support workplace accommodations and the interactive process (ADA/FEHA).
• Support performance review cycles, feedback processes, employee development initiatives, and manager engagement.
• Partner with Payroll on timekeeping, deductions, audits, and employee pay questions.
• Own HRIS administration (Rippling), ensuring accurate data/files, workflows, reporting, and documentation.
• Support employee relations matters including documentation, policy/process enforcement, investigations, and escalation of high-risk matters.
• Maintain People policy, handbook updates, required postings, and compliance training.
• Drive continuous improvement of People Ops processes, metrics, and systems.
• Foster an inclusive, respectful, and values-aligned workplace culture.
• Provide ad hoc Recruiting support and coordinate employment-based immigration (H-1B, TN, GC) with external counsel.

Minimum Qualifications:
• 6+ years of progressive experience in People Operations, HR, or similar roles
• End-to-end experience across employee lifecycle
• Employee relations and/or HRBP experience directly supporting managers
• Strong working knowledge of US employment laws with direct experience supporting multi-state employees (CO, CA, WA, OR, NY, MI)
• Demonstrated operational excellence including managing detail-oriented processes with accuracy, consistency, and sound judgment
• High level of integrity and discretion when handling sensitive or confidential information

Preferred Qualifications:
• Startup experience, ideally in manufacturing, hardware, or factory environments
• Experience supporting both hourly and salaried employees
• Experience with Rippling, Confluence, Jira, Google Workspace, Lever, Ramp

Equity:
• Lightship compensation consists of the yearly salary above plus equity, which gives you a stake in the company.

Onsite/Hybrid Work
Hybrid roles at Lightship require onsite work from our offices Monday, Wednesday, and Thursday. Tuesdays and Fridays are optional work from home days, when your work will be executed more successfully from home. Speak to the hiring manager to learn more.

Employee Benefits & Philosophy - Applies to Full Time Employees only
- Healthcare, Dental, Vision
- 401k
- Flexible Paid Time Off - that we actually want you to use!
- 8 Company Holidays + the company observes a period of scheduled downtime during the end of the year for a week, allowing all employees to enjoy a break
- 12 weeks paid parental leave
- $2,000 per year towards an RV trip of your own &/or professional development opportunities - we call this a LightTrip

Lightship offers all of its full time employees and their dependents full benefits including health, dental and vision insurance and covers 100% of the insurance premium. We are on a mission to create a more healthful all-electric experience for a pastime that millions of families enjoy and believe strongly that our team should not have to worry about quality healthcare for themselves or their loved ones along the way.