Senior People Operations Business Partner

About Sentry

Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology.

With more than $217 million in funding and 100,000+ organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products.

Sentry embraces a hybrid work model across our global hubs, with Mondays, Tuesdays, and Thursdays set as in-office anchor days to encourage meaningful collaboration. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools.

The People function at Sentry brings together Talent Acquisition, People Operations, and Workplace Experience. Together, we exist to ensure Sentry attracts, retains, and activates exceptional talent—so people can do the best work of their careers while building a company we’re proud of.

Our mission is to help Sentry scale with intention: strengthening leadership capability, increasing accountability, and elevating performance—without defaulting to heavy, “big company” bureaucracy. We partner closely with leaders to build teams that are healthy, high-performing, and resilient as the business grows.

We’re looking for a Senior People Business Partner to join our San Francisco–based team, reporting to the Head of HR. This role is ideal for someone who thrives in ambiguity, sets a high bar for themselves and others, and brings both judgment and momentum to their work.

In This Role, You Will

• Act as a strategic People partner to senior leaders, driving organizational effectiveness, team health, and execution—especially within our Engineering, Product & Design (EPD) organization

• Raise the bar for people leadership by equipping managers with the tools, frameworks, and coaching they need to set clear expectations, give direct feedback, and hold teams accountable

• Own and evolve performance management practices with a strong emphasis on continuous feedback, development, and sustained high performance, including leading and supporting performance improvement plans when needed

• Partner with leaders to identify and address performance gaps early, balancing high standards with fairness and empathy

• Manage complex employee relations matters, conducting thoughtful, objective investigations and recommending clear, appropriate outcomes that align with Sentry’s values and legal obligations

• Design and deliver practical, behavior-changing training for managers and leaders that translates directly into better team outcomes

• Use people data and insights to spot trends, surface risks and opportunities, and influence leadership decision-making

• Conduct attrition and sentiment analysis to identify drivers of turnover and advise leaders on interventions that increase retention and team effectiveness.

• Lead talent management efforts within assigned functions, including career pathing, skills development, and succession thinking

• Drive and contribute to cross-functional People initiatives that improve how Sentry operates and scales

• Help shape and implement People policies and programs that are clear, fair, and aligned with how we expect leaders to lead

You’ll Love this Role if You:

• Get real satisfaction from helping managers become better leaders

• Enjoy earning the trust of experienced leaders and influencing how teams are built and led

• Believe strong performance and strong culture go hand in hand

• Have a bias toward action and know when progress matters more than perfection

• Value clarity, direct communication, and sound judgment

• Take pride in your craft and hold yourself to a high professional standard

Qualifications

• 8+ years of progressive People/HR experience, including 4+ years as an HR Business Partner or equivalent

• Deep experience supporting Engineering organizations in technology environments

• Strong communication, critical thinking, and executive-level influencing skills

• A data-driven mindset, with experience using people metrics to tell a compelling story and drive decisions

• Demonstrated success building and owning People programs; experience leading performance review processes in Lattice strongly preferred

• Background scaling People practices through high-growth startup phases

• Strong consulting, coaching, and facilitation capabilities

• Proven experience handling sensitive employee matters with discretion, integrity, and sound judgment

• Expertise with Google Workspace (Gmail, Calendar, Docs, Slides, Sheets)

• Ability to create clear, high-quality Google Slides that distill complexity, highlight insights, and support executive decision-making

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $210,000-$240,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

Equal Opportunity at Sentry

Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.

If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

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