Senior People Experience Partner (All Genders)

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

We are an innovative e-commerce company seeking a highly motivated and experienced People Experience Partner to join our dynamic team. In this role, you will collaborate with various stakeholders to drive positive employee experiences, enhance workplace culture, and support talent development initiatives. You will be the primary point of contact for employees, providing guidance, support, and ensuring an exceptional employee experience throughout their journey with our organization. You will collaborate closely with our Product & Tech team to support the teams with their growth and delivery of their strategic objectives. As a People Experience Partner, you will play a key role in fostering a thriving and inclusive work environment. 

Responsibilities: 

1. Employee Relations: Serve as a trusted advisor and first point of contact for employees, understanding their needs, concerns, and aspirations. Provide guidance and support on various HR matters, including performance management, disciplinary actions, conflict resolution, and employee well-being.

2.Talent Development: Collaborate with managers to identify employee development needs. Support the implementation of learning and development initiatives, training programs, and mentorship opportunities to enhance skillsets, foster career growth, and maximize employee potential.

3.Performance Management: Ensure the effective implementation of performance management processes, including goal setting, regular check-ins, performance feedback, and performance evaluations. Coach managers and employees on performance improvement strategies and facilitate performance conversations to drive continuous improvement. 

4.Employee Experience: Proactively contribute to building a positive and engaging workplace culture. Develop and implement initiatives to enhance employee satisfaction, productivity, and overall well-being. Be a champion of diversity, inclusivity, and employee engagement efforts.

5.Policy and Compliance: Stay up-to-date with relevant employment laws, regulations, and HR best practices. Collaborate with HR colleagues to develop, implement, and communicate company policies and procedures. Ensure compliance with regulations, resolve employee relations issues, and maintain accurate HR records.

5.New Hire Onboarding: Facilitate an exceptional onboarding experience for new employees, ensuring they are equipped with the necessary tools, knowledge, and resources to excel in their roles. Conduct orientation sessions, share company information, and support the integration process.

6.HR Reporting and Metrics: Generate regular HR reports and metrics to track and analyze trends, informing data-driven decision-making processes. Provide insights and recommendations to enhance people practices, employee satisfaction, and organizational effectiveness. 

• Bachelor's degree in Human Resources, Business Administration, or related field. 

• Minimum of 5 years of progressive experience in HR, with a focus on employee relations, talent development, and employee engagement. 

• Strong knowledge of employment laws in Germany (additional countries is a plus), policies, and HR best practices. 

• Demonstrated ability to build strong relationships and provide excellent customer service to employees at all levels. 

• Exceptional communication skills, both verbal and written. 

• Business fluent German and English language skills, further language skills is a plus 

• Proven experience in coaching, conflict resolution, and performance management. 

• Ability to handle sensitive and confidential information with integrity and professionalism. 

• Proficient in HRIS systems, MS Office Suite, and HR-related software. 

• Strong analytical and problem-solving skills with a data-driven mindset. 

• Self-motivated, adaptable, organized, and able to meet deadlines in a fast-paced environment. 

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid

✈️ 28 vacation days and days off on 24th and 31st of December

🏋️ Corporate rates at a local gym chain (Body & Soul)

📱 Company mobile phone for work and personal use

 

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.