Senior People Advisor - US

We’re Civica and we deliver outcome focused value solutions that help deliver critical services for citizens all around the world. Civica works from local to central government, to education, to health and care, over 5,000 public bodies across the globe use our solutions to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you'll love this opportunity as Senior People (HR) Advisor at Civica

For People Operations, our purpose is to build a robust and scalable foundation of processes and policies that maximise our return on people investment. This involves establishing a single source of truth for all employee data, ensuring the seamless delivery of core operational activities including onboarding and offboarding, pay reviews, and performance management and maintaining up-to-date people systems.

The Senior People Advisor will be responsible for managing various human resources functions, including onboarding new hires, employee relations, benefits, payroll support and employee administration.

What you will do to be successful in this role

• Subject matter expert in developing internal policy, local legal knowledge and Civica policy
• Management of all ER cases through to conclusion
• Manage and lead investigations where necessary
• Oversee employee benefits programmes, pay review and job architecture
• Update and implement HR policies to align with legal legislations and our global approach
• Work alongside global People Operations team to ensure the accurate delivery of HR administration.

Requirements:
• Experience of managing a variety of ER cases
• Experience of working in volume based environments and be able to plan workload accordingly
• Experience in managing global benefits platforms and vendors
• Always learning - up to date on people strategies, industry/competitor activities and market environments, and employment law
• Canadian law is desirable but not essential
• Customer focused experience and mindset
• Experience of managing projects and supporting organisational change

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Salary $65,000 -$80,000

Benefits:
In keeping with a commitment to our most valuable resource—our people—we are pleased to offer a benefits program designed to protect your health and well-being. We believe we are providing a program that offers not only quality and value, but one that satisfies the diverse needs of our workforce, these benefits include:

✓ Medical Insurance

✓ Dental Plan

✓ Vision Plan

✓ Life Insurance

✓ Employee Assistance Program (EAP)

✓ Paid Vacation

✓ Retirement Plan

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.