Senior Payments & Banking Officer

Role Overview

We are seeking a highly proactive and commercially driven Senior Payments & Banking Officer to take full ownership of global payment and banking infrastructure across key regions.

This is a hands-on leadership role focused on building, optimizing, and safeguarding robust PSP and banking relationships to ensure maximum deposit and withdrawal performance, operational redundancy, liquidity efficiency, and business continuity across international markets.

The ideal candidate is a strategic problem-solver with a strong ownership mindset, capable of managing both PSP ecosystems and banking partnerships within complex, high-risk, and cross-border environments.

What This Role Is Really About

This position requires end-to-end ownership of payment performance and banking coverage across multiple regions.

You will be expected to:

Proactively identify gaps in payment and banking infrastructure

Build and maintain strong PSP and banking relationships globally

Ensure operational continuity across payment rails and banking channels

React quickly and effectively to disruptions affecting payment processing or banking operations

Support the company’s global expansion through scalable payment and banking solutions

Key Functions:

Global PSP & Banking Strategy

Analyse and optimize existing payment and banking infrastructure across regions including Asia, LATAM, MENA, Africa, and Europe

Develop and maintain a scalable global coverage roadmap for PSPs, banking partners, acquirers, and local payment methods

Ensure each key market has reliable, compliant, and redundant payment and banking solutions

Manage relationships with banks, EMIs, payment institutions, and financial partners

Support the opening, maintenance, and optimization of corporate banking and merchant accounts

Take full ownership of payment and banking performance across assigned region

PSP, Banking & Provider Management

Source and onboard new PSPs, acquirers, banks, EMIs, APMs, and local payment providers

Lead due diligence processes, commercial negotiations, and provider selection

Coordinate onboarding and integration processes with internal and external stakeholders

Maintain strong relationships with banking partners to ensure operational stability and support

Stay informed on global banking regulations, payment trends, compliance developments, and emerging technologies

Crisis Management & Business Continuity

Take immediate ownership during PSP disruptions, banking issues, account freezes, settlement delays, or regulatory challenges

Act with urgency to restore payment flows and protect operational continuity

Implement backup banking and payment solutions when required

Ensure proper contingency planning and redundancy across providers and banking partners

Performance Monitoring & Optimization

Monitor and analyse:

Transaction approval and success rates

Deposit and withdrawal performance

Banking efficiency and settlement timelines

PSP and banking costs, including fees and FX exposure

Optimize provider routing, settlement flows, and banking structures

Drive initiatives to improve conversion, reduce friction, and support revenue growth

Ensure payment and banking operations align with business scalability and client experience

Core Competencies and Required Background:

Minimum 3–5 years of experience in payments, banking operations, treasury, PSP management, or financial operations.

Experience within:

Forex / CFD / high-risk industries

Fintech or global online payment environments

Strong understanding of:

PSP ecosystems and banking infrastructure

Cross-border payments and international banking operations

EMIs, safeguarding structures, settlements, and liquidity management

High-risk merchant environments and operational challenges

Proven ability to:

Build PSP and banking coverage across multiple regions

Manage banking relationships and payment continuity

Handle operational disruptions, compliance challenges, and provider escalations

Experience working with:

Banking partners and financial institutions

Technical integration teams and APIs

Commercial negotiations and performance analytics

Benefits:

Competitive Remuneration Package

Private Health Insurance scheme

Provident Fund Scheme

Flexible Work Arrangements (Hybrid Model)

Discretionary Performance-based Bonus

Performance-oriented and rewarding company culture.

Highly Motivated Environment

Who we are:

At our team, we foster a culture of continuous learning, collaboration, and inclusivity. We celebrate diversity and encourage employees to bring their authentic selves to work. Our dynamic and fast-paced environment provides ample opportunities for professional growth and development.

Recruitment Process:

CV Review

Invitation to online Interview

Final Interview

Job Offer to successful candidate