Senior Partner Services Engineer

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

Crunchyroll is growing and changing, presenting unique challenges and opportunities to support millions of anime fans around the world. The Crunchyroll Automation and Test Services (CATS) team provides tools for internal teams and external partners to automate the devices our fans enjoy Crunchyroll on. The automation helps us scale to more partners and allows us to share the love of anime with more fans.

We do this through a full stack development approach with hardware to physically interact with the devices, local embedded software to control the device and cloud infrastructure to help coordinate all of the devices. These tools let our teams duplicate a device and run it from anywhere in the world. They also can be used to automate the device testing, helping us find issues before our fans do or detect things not possible with human senses.

Are you a Senior Software Engineer who likes to tinker with a raspberry pi or an arduino to automate an aspect of your life? Then this role might be perfect for you.

Responsibilities

• You will be creating high-quality products, and forming close work partnerships with engineers, product managers, and other stakeholders

• You’ll be a part of the team chartered with building company-wide tools for the entire workforce and will partner with your peers to execute

• You'll design, develop, and maintain products, infrastructure, and integrations with third-party and other teams’ services

• You will collaborate effectively with myriad teams and communicate technical ideas persuasively

• Design, develop, test, deploy, and operate fully integrated solutions across build/buy that provide seamless end-to-end product experiences

• Identify and build innovative solutions that improve our understanding of the quality of the TV streaming applications and Mobile games.

In the role of Senior Software Engineer, you will report to the Senior Director, Partner Services and Tools.

We are considering applicants for the location(s) of San Francisco, CA and Dallas, TX.

About You

We get excited about candidates, like you, because...

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• 8+ years of experience developing full stack web applications

• Delivered multiple successful projects across the full development lifecycle.

• 2+ years of experience in the Internet of Things (IOT) space

• Understand the support challenges of distributed hardware solutions and related security implications

• You have experience with AWS cloud platform and their related services (e.g. Route53, S3, Lamda, SNS, ECS, IOT)

• You have experience with different authentication/authorization systems (OAuth2, Cognito, FusionAuth, Okta)

• Strong experience working in a couple of the following languages: C++/Processing, Python, Node.js/TypeScript/Javascript

• You are familiar with web application frameworks such as Vue, React or Angular

• You have experience developing REST and Event Based APIs.

• You are well versed in Automated deployment, CI/CD workflows, and release management.

• You have an understanding of SQL (e.g. Redshift, Snowflake, RDS) and NoSQL databases (e.g., DynamoDB, MongoDB)

• You have worked with various microcontrollers such as ESP32, Arduino or ARM based controllers such as a Raspberry Pi and connecting them to the internet to physically control things like power, physical objects or detect environment variations.

About the Team

The Technology Partnerships team at Crunchyroll plays a pivotal role in enhancing and expanding our users' experiences. We collaborate extensively with a diverse network of device, payment, and gaming partners to broaden the reach of Crunchyroll's offerings. Our primary objective is to drive growth, open up new acquisition channels, and optimize both the scope and quality of our services. Situated at the crossroads of technology and business, we are dedicated to continually enabling experiences that delights our fans.Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.

• Flexible time off policies allowing you to take the time you need to be your whole self.

• Generous medical, dental, vision, STD, LTD, and life insurance

• Health Saving Account HSA program

• Health care and dependent care FSA

• 401(k) plan, with employer match

• Employer paid commuter benefit

• Support program for new parents

• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.
Pay Transparency - San Francisco, CA
$193,000—$241,000 USD

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

•
Courage. We believe that when we overcome fear, we enable our best selves.

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Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Kaizen. We have a growth mindset committed to constant forward progress.

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Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

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Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.