Senior Operations Executive

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

This role is based in our Ha Phan Building office

• Assist with preparation of drafts of the Technical Services manuals which are given out to Exhibitors.
• Work closely with/manage appointed contractors, to ensure the smooth coordination of exhibition operations; arranging for pre-show briefings.
• Be technically conversant with all aspects of stand building, floor plan layouts and other electrical /telco services required.
• Work closely with relevant venue owner, contractors and suppliers for the exhibition to ensure a smooth operation at the show
• Design and implement - in consultation with Superior the building of organiser’s complex at site as well as the various stand packages adopted by exhibitors, ensuring that all regulations are followed.
• Manage all operations aspects during show time including Opening Ceremony/ conference set-up, shuttle bus schedules, parking arrangements, emergency procedures and other onsite management.
• Solve operational problems in a speedy and effective manner, bearing customer relations in mind at all times.
• Be responsible for post-show matters and reviews, ensuring that all files/photos are archived.
• To be trained in Workplace Safety guidelines.

• Diploma in Business Studies/Administration/Hospitality/Tourism/Hotel/Event Management and/or equivalent
• From 3 years of Operation or relevant experiences in Events/Exhibitions/MICE industry is preferred.
• Demonstrated decision-making ability in a leadership or team management role.
• Ability to work under pressure with strong communication skills, detail oriented, time management and problem-solving skills.
• Proficient with Microsoft Office (Word, Excel, Powerpoint)
• Conversant with the various software programme (Photoshops, Illustrations, Autocad, Canva,...) is a plus

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners. This position will be required to work in-person in the office five days a week.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com.

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.