Senior Officer, Program Support ( EAII Advisors )

This position is with EAII Advisors, Evidence Action's technical partner in India.

About EAII

EAII Advisors, Evidence Action’s technical partner in India, supports state governments in delivering evidence-based public health programs, including safe drinking water initiatives and school and Anganwadi-based National Deworming Day and iron and folic acid supplementation. Operating across 10 states, EAII Advisors provides technical assistance to ministries of health, education, water, and women and child development, reducing health burdens in impoverished communities and improving the long-term wellbeing of children and families.

For more information, read about our work here: About Evidence Action and EAII

About Evidence Action

At Evidence Action, we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions, forging healthier futures for generations.
Our model operationalizes leading academic research (including from Nobel-winning economists). We measure progress and outcomes at every stage to ensure we’re making a real impact for people living in poverty and suffering from preventable or treatable health issues. Operating across 11 countries, our team of 900+ has reached over 500 million people, working closely with governments to scale these interventions.

• Our Deworm the World program has delivered over 2 billion treatments, significantly reducing worm prevalence and generating more than $23 billion in lifetime productivity gains.
• Through Safe Water Now, we’ve saved the lives of over 15,000 children.
• Our Accelerator explores untapped opportunities in global health, testing low-cost interventions with the greatest potential to save and improve lives.

At Evidence Action, your colleagues are your greatest asset. You'll partner with high-caliber colleagues in an environment blending innovation, autonomy, and teamwork. Our team excels in disruptive thinking and believes in rolling up our sleeves to get things done. If you're looking to work flexibly and with purpose, join a team that delivers measurable change for millions.

The Role

The Senior Officer, TSU will provide technical and operational support to the PHED department, working closely with state team and EAII National Office to support state and district-level officials in scaling in-line chlorination in the state. We are looking to support Rajasthan PHED in scaling in-line chlorination (ILC) initiatives across the state to ensure safe drinking water for rural households and this role will report to Senior Manager, TSU (Team Lead).

You will focus on day-to-day coordination with Rajasthan PHED department government officials, provide district and block level technical assistance, facilitation, and data monitoring, ensuring smooth execution of in-line chlorination initiatives in the state.

Responsibilities

Technical Support :

• Support liaison efforts with Rajasthan PHED state, district and block officials and support day-to-day departmental needs on ILC initiatives and water disinfection.
• Assist department in the deployment, calibration, and troubleshooting of in-line chlorination devices while providing technical support to district and block-level officials for proper installation, operation, and maintenance (O&M).
• Conduct regular field visits to assess device functionality, address operational challenges, and ensure seamless implementation of ILC systems across the state.

Capacity Building and Training :

• Work with the Rajasthan PHED on developing training modules for district and block levels, along with technicians, and valve operators.
• Facilitate district- and block-level training sessions on ILC installation and O&M.
• Assist in organizing technical sessions, capacity building workshops and field demonstrations in collaboration for Rajasthan PHED.

Monitoring and Data Management :

• Support in collecting and compiling field data on ILC device performance and chlorine residual levels (TRC and FRC).
• Assist in analysing water quality data to ensure compliance with national and state-level guidelines.
• Support the preparation of monthly and quarterly reports for review with department officials.

Coordination with stakeholders :

• Assist and co-ordinate with Rajasthan PHED and regularly maintain weekly/monthly minutes on engagement with department officials
• Support interaction between state, district, and block officials, ensuring smooth implementation of ILC initiatives.

Compliance and Documentation :

• Ensure ILC SOPs and advisories comply with national and state water quality guidelines under National Jal Jeevan Mission mandate
• Maintain project documentation, SOPs, and technical records on program operations to provide updates to Rajasthan PHED officials
• Develop case studies and best practice reports to inform programmatic improvements.

Requirements:
• Bachelor’s degree in Economics, Public Health, Environmental Science, Water Resources, Engineering, or a related field is mandatory
• Master’s degree in Economics, Public Health, Environmental Science, Water Resources, Engineering, or a related field is a plus

• Minimum 5-7 years of experience in water sector/health programs, preferably in a technical support role/PMU/TSU set up to government departments in Rajasthan.
• Minimum 2-3 work experience in engaging government officials is mandatory
• Experience in preparing reports and documentation for large-scale government projects and programs.
• Proven experience in building presentations and reports (Microsoft Excel, Word and PowerPoint).
• Experience working with Rajasthan PHED is a plus.
• Hands-on experience in rural water supply, water treatment technologies, chlorination, or rural water infrastructure will be an advantage.
• Expert written and verbal proficiency in English is essential
• Expert proficiency in Hindi is mandatory (oral and written)

Benefits:
EAII provides a comprehensive benefits package for employees. Benefits include:

• Comprehensive health insurance with IPD and OPD provisions,
• Life and Accidental insurance,
• PF, ESIC and Gratuity as per statutory requirements
• Generous leave,
• Avenues for engagement and recognition.

Compensation: Competitive and commensurate with the individual's credentials, experience, and previous pay scale.

All employment arrangements will be made through EAII Advisors Private Limited. EAII is an Equal Opportunity Employer. Employment at EAII is based solely on an individual's merit and qualifications directly related to professional competence. EAII does not discriminate against any employee or applicant because of race, caste, creed, colour, religion, gender, origin, disability, marital status, or any other basis protected by law.