Senior Officer, Operational Compliance Services

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms. 

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.                                                                                           

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities.

This Role

The Senior Officer, Operational Compliance Services, is responsible for ensuring high-quality AML/KYC and AMLCO support deliverables across all complexity levels. The role involves reviewing compliance documentation, preparing AMLCO and MLRO reporting, conducting KYC testing, validating risk assessments, and supporting regulatory and governance requirements for Cayman Islands entities undertaking relevant financial business. The position requires strong analytical capabilities, adherence to regulatory standards, and active collaboration with internal and external stakeholders.

Core Responsibilities:

1. AMLCO / MLRO Reporting & Governance:

• Collect, evaluate, and review data required for AMLCO & MLRO reports for Cayman Islands entities.
• Draft AML reports for AMLCO appointments.
• Maintain and organize supporting data files.
• Prepare risk assessments for AMLCO appointments.
• Collect downstream investment activity and prepare analysis.
• Attend board meetings to support AMLCO & MLRO.
• Assist AMLCO in delivering AML training sessions.
• Ensure reporting deadlines are met.

2. KYC / AML Review & Testing:

• Review AML/KYC deliverables across all complexity levels.
• Conduct investor KYC testing and recommend enhancements.
• Validate risk assessment decisions.
• Review CDD/EDD documentation.

3. Documentation & Reporting:

• Prepare required documentation including policies, procedures, logs, and assessments.
• Document review findings accurately.
• Oversee periodic reviews and ensure quality standards.

4. Stakeholder Management:

• Liaise with clients, directors, investment managers, and international partners.
• Escalate and resolve high-risk matters with AMLCO/MLRO/DMLRO.
• Provide reporting support to AMLCO & MLRO.

5. Professional Development:

• Manage own development in line with technical and leadership expectations.
• Demonstrate accountability, high standards, and alignment with IQ-EQ values.

WHAT WE OFFER

• Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses
• Health and wellness support – HMO coverage from Day 1 (with dependents), life and accident insurance, mental health support, and medical allowances
• Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays
• Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding
• Learning and growth opportunities – access to training, annual salary reviews, internal mobility, and performance rewards

About You

Educational Background:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related fields

Professional Experience:

• 3-4 years of AML/KYC or compliance experience, with a focus on quality assurance and risk validation

Skills and Key Behaviours:

In addition to upholding our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

- Strong knowledge of AML/CTF regulations and risk validation.

- Ability to review complex compliance structures.

- Strong communication and stakeholder management skills.

- Effective decision-making and problem-solving abilities.

- Ability to meet deadlines and manage multiple priorities.

- Embodies IQ-EQ values: Authentic, Bold, Collaborative.

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.