Senior Network Engineer

We are seeking a Senior Network Engineer to join a fast-paced, U.S.-based IT services environment supporting multiple client infrastructures. This role is ideal for a highly experienced MSP professional who thrives on solving complex infrastructure and security challenges while improving systems through automation and preventive maintenance.

You will play a key role in strengthening infrastructure reliability, responding to security incidents, and driving long-term technical improvements across diverse client environments.

Duties / Tasks to perform

• Respond to security alerts (Huntress, Blumira), including investigation, containment, remediation, and documentation of results
• Perform preventive maintenance: monitoring reviews, patch coordination, system cleanup, and environment standardization
• Automate repeatable tasks using PowerShell (onboarding/offboarding, reporting, recurring fixes)
• Manage ticket workflows and client communication using ConnectWise Manage
• Perform remote monitoring and remediation through Datto RMM
• Create and maintain clear documentation and procedures for repeatable solutions
• Lead Disaster Recovery planning and testing across environments
• Execute emergency VM and server recovery when required
• Troubleshoot and administer Windows Server environments (Active Directory, Group Policy, DNS/DHCP)
• Manage Microsoft 365 environments and Azure identity/security settings
• Support networking infrastructure including firewalls, VPNs, switching, and Wi-Fi (Meraki preferred; UniFi/Netgear helpful)
• Participate in a limited on-call rotation for critical server outages only

Requirements:
• 5+ years of strong MSP experience supporting multiple client environments
• Advanced Windows Server administration and troubleshooting skills
• Strong networking knowledge (firewalls, VPNs, switching, Wi-Fi)
• Experience with Microsoft 365 administration and Azure fundamentals (identity, email, security settings)
• Strong PowerShell scripting skills for automation and preventive work
• Experience with virtualization platforms (Hyper-V; high availability experience is a plus)
• Experience responding to security alerts and incidents (Huntress, Blumira; ThreatLocker preferred)
• Experience with ConnectWise Manage and Datto RMM
• Proven experience handling disaster recovery and server/network failure scenarios
• Excellent documentation habits and professional English communication skills
• Ability to work US Eastern Time hours

Schedule: Monday - Friday 8am -5pm (GMT -5-00) Eastern Time (US & Canada), Bogota, Lima

Benefits:
Benefits

• Fully remote work environment

• Stable, long-term collaboration
• Clear scope of responsibilities and structured workflows
• Training and onboarding support
• Opportunity to work with international teams
• Exposure to modern tools and professional processes
• Supportive and collaborative work culture
• Opportunity for skill development and career growth

📌 Before You Apply, Please Read:

At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear:

⏰ These are professional roles with set schedules defined by the client.
Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours.

🤝 You will be part of the client’s team.
You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration.

📈 KPIs and goals matter.
Your performance will be measured to ensure alignment with client expectations and project objectives.

🧑‍🏫 Training may be required.
You might need to complete training to fully understand your role, tools, and client processes.

🎯 Commitment and responsibility are essential.
We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.

🚀 Ready to grow your career with us?
Apply only if you are ready to commit, learn, and take ownership of your role.