Senior Manager, Visa Consulting and Analytics (VCA), Risk Practice

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Team Description

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic problems for our clients. VCA's core client segments include issuers, acquirers, merchants, fintechs, payment enablers and governments.

VCA team is looking for an individual to join our consulting practice and developing high impact projects for Visa clients in CARCAM supporting VCA Risk Consulting Authorization Fraud Management and Operational Functions. This position will be based in Panama City.  The potential candidate will be responsible for supporting the risk consultancies, extracting insights from vast amounts of data (including clients’ and/or VisaNet), performing analysis of trends, finding key insights based on transactional information and qualitative analysis for Visa’s clients including issuers, acquirers and merchants.

Potential engagements could include portfolio management diagnostics, authorization optimization strategies, assessments of current risk policies, development of scores, implementation roadmaps, optimizing client customer servicing processes, portfolio’s risk analysis, among others.

Specific Responsibilities include:

• Client Engagement and Relationship Management
• Build and maintain strong relationships with key stakeholders including client executives and senior management
• Understand client needs and tailor solutions to address specific risk related challenges particularly in the payment methods industry
• Act as a trusted advisor and provide strategic guidance on risk management practices
• Utilize Visa data and analytic capabilities technology and industry expertise to develop consulting solutions focused on Risk and Operations Relate the performance of KPIs with the management of client processes and policies to deliver recommendations for improving risk management
• Identify with data and interviews at a high level of detail opportunities for improvement in operational value chain Identify relevant market trends by country region based on a deep analysis of payment industry information
• Interacting with several internal stakeholders for developing the risk practice under the One Visa framework
• Perform client specific analysis on portfolio data including proprietary information such as customer demographics activity spend levels behavioral scores financial information among others
• Support knowledge transfer to facilitate implementation of recommendations provided
• Ensure alignment with regulatory requirements and industry standard

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• Bi-lingual: English and Spanish
• Passionate, self-motivated, results oriented individual with the ability to handle numerous projects concurrently.
• Knowledge and understanding of banking operations and/or payment schemes, including products & services, business systems and processes, and marketing initiatives.
• Excellent client relationship management skills and ability to develop a credible point of view on a variety of industry topics, acting as a trusted advisor.
• Strong analytical skills, with demonstrated intellectual and analytical rigor.
• Executive presence including excellent communication and presentations skills, written and verbal, and ability to communicate at all levels within large organizations.
• Demonstrated leadership, managerial and collaboration capabilities, particularly with those who are not direct reports as may be found in a matrixed organization.
• Experience in several key payments business areas, such as portfolio management, marketing, product management, operations, risk management, for both credit and debit cards.
• Experience using financial indicators to measure business performance with a significant focus on impacting return on investment.
• Ideal candidate will have payments and consulting experience

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.