Senior Manager UK Government Relations

About us

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. 

Great journeys start with Trainline 🚄 

Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. 

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. 

Introducing UK Government Relations at Trainline 👋

We’re looking for an ambitious and politically astute UK Government Relations Manager to join our Corporate Affairs function.

As part of the UK Government Relations team, you will represent Trainline externally championing our core business priorities and key policy positions, while clearly articulating the value we bring to consumers and the wider rail and technology ecosystems.

With Trainline at the centre of rail reform and digital ticketing innovation, this role sits within a fast-moving political and regulatory environment. You’ll help shape the conditions that enable growth and innovation, safeguard and enhance our reputation, and ensure the role of technology in delivering a better rail experience is well understood.

Blending public affairs, policy and project management, you will support senior colleagues on stakeholder engagement developing briefing materials, coordinating engagement activity and strengthening relationships across Parliament, government, regulators and industry.

This role is based in London with a hybrid working model (3 days per week in the office).

What you’ll be doing 🚅

• Monitor and analyse UK political, legislative and regulatory developments across rail, technology and consumer policy, providing clear, commercially focused advice on risks and opportunities

• Support the development and delivery of Trainline’s UK Government Relations strategy, aligned to corporate priorities

• Draft high-quality policy papers, consultation responses and parliamentary briefings that advance Trainline’s objectives

• Project manage stakeholder engagement activity, including roundtables, dinners and reception events

• Build and maintain strong relationships with parliamentarians, government officials, regulators, trade associations and industry partners

• Represent Trainline externally at meetings, industry forums and political events

• Work cross-functionally with Legal, Industry Relations, Product, Commercial and Communications teams to ensure aligned and effective responses to policy and regulatory developments

What we are looking for 🔍

• Significant experience in public affairs, government relations or public policy (in-house, consultancy or trade association)

• A strong understanding of UK regulatory and legislative processes

• Excellent written and verbal communication skills, with experience producing high-quality policy briefings and consultation responses

• Strong relationship-building skills, with the ability to operate credibly with a wide range of stakeholders, including senior colleagues

• Proven ability to manage multiple priorities in a fast-paced, politically sensitive environment

• A proactive, collaborative and solution-oriented mindset

Desirable:

• Background in technology or transport policy

• Experience working in or with digital platforms or tech businesses

More information:

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. 

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! 

We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: 

• 💭 Think Big - We're building the future of rail 

• ✔️ Own It - We focus on every customer, partner and journey 

• 🤝  Travel Together - We're one team 

• ♻️ Do Good - We make a positive impact 

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!