Senior Manager, Technical Revenue Accounting

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.

Fresh vision. Real impact. Come build it with us.

We're looking for a Senior Manager, Technical Revenue Accounting to build and own the technical accounting function for revenue in the US. This role will focus on complex ASC 606 analysis, policy development, and deal support in a fast-growing SaaS environment. 

This is a highly visible, individual contributor role working closely with Legal, Deal Desk, and Finance leadership, with an opportunity to help scale processes and implement AI-driven contract review tools. 

What You'll Do: 

• Own complex ASC 606 revenue recognition (SSP, contract modifications, variable consideration, etc.) 
• Write and maintain technical accounting memos and policies 
• Partner with Legal and Deal Desk to review contracts and guide deal structuring 
• Establish scalable processes for contract review and quarterly close
• Support month-end and quarter-end close from a technical perspective 
• Lead implementation and oversight of AI tools (e.g., Klarity AI) for contract review 

• 8+ years in revenue/ technical accounting 
• Deep expertise in ASC 606, ideally in SaaS or technology 
• Experience writing technical accounting memos and policies 
• Strong cross-functional experience with Legal, Deal Desk, and business teams 
• Comfortable working in ambiguous, evolving environments 
• Experience with systems like NetSuite, Salesforce, or other revenue tools 
• Big 4 experience preferred

Please note this is a hybrid role with onsite expectations of 3x/week (Tues - Thurs) from our San Mateo, CA headquarters. 

The annual base salary range for this position is $170,000 - $223,000. This role is also eligible for a target bonus. 

Compensation is based on a variety of factors, including but not limited to location, experience, job-related skills, and level. 

Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits. 

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.