Senior Manager, Software Development

Job Description

Job Summary:
The Senior Software Development Manager will be responsible for creating a framework and structure to quickly grow your team and scale the software development processes to deliver complex projects quickly and with high quality. This role will provide technical leadership, vision, direction, and mentoring for multiple software engineering teams as part of our Technology department. The Senior Software Development Manager will also play a vital role to help set the technical vision for the company and lead the engineering teams to execute that vision.

Job Expectations:
• Key member in setting up the technical road map of the company
• Responsible for setting up Goals and OKRs for teams reporting to them
• Oversee multiple SDMs and development teams
• Responsible for resource planning, estimation, and delivery of projects and products
• Responsible for building, mentoring, and coaching high performing teams
• Responsible for performance management of their team members (quarterly feedback)
• performance, set expectations and goals for staff members
• Writes and implements quality procedure
• Manage and execute software development projects from beginning to finish
• Establish and stimulate software development standards and processes along with best practices for delivery of scalable and high-quality
software
• Must be able to mentor all levels
• Work closely with the other teams to optimize system architecture and project efficiency
• Partner with our Product Owner to plan work and prioritization
• Guide team development efforts towards successful project delivery
• Provide technical leadership to teammates through coaching and mentorship
• Maintain high standards of software quality within the team by establishing good practices and habits
• Provide regular updates on projects and team performance
• Identify and encourage areas for growth and improvement within the team.
• Adhere to high-quality development principles while delivering solutions on time and on budget

Knowledge, Skills and Abilities:
• Solid communication skills
• Must be a team player with get it done attitude
• Ability to inspire teams and a salesman of ideas
• Strong experience in building teams, hiring, firing, coaching, and motivating staff
• Experience leading multiple teams, on-site/remote (10+ reports)
• Proficient with Object-oriented Design and Analysis (OOA and OOD)
• Familiar with large scale distributed systems and infrastructure. Including but not limited to Kubernetes cluster management strategy, CI/
CD, Redis, Rabbit MQ, etc.
• Strong knowledge of system architecture, best practices, and design patterns
• Strong initiative to find ways to improve solutions, systems, and processes
• Strong knowledge and experience in MicroServices, SOA and n-tier architectures
• Strong knowledge of CI/CD pipelines, automated testing and deployment
• Expert in project management methodologies and frameworks such as Kanban, Scrum or Agile

Equipment Knowledge:
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience Requirements:
Generally, requires 10 years of experience with software development, design patterns, and software architecture.

Education Requirements:
Bachelor’s Degree preferably in Computer Science/Engineering or related field is preferred
Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.
Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully
perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear.
The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms.
Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The
Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: The noise in the work environment is usually moderate. Other factors are:
• Hectic, fast-paced with multi-level distractions
• Professional, yet casual work environment
• Office / Warehouse environment
• Ability to work extended hours as required

#LI-OJ1

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.