Senior Manager Social Impact & Sustainability

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Visa understands that operating a successful company includes driving business growth, delivering strong shareholder returns and expanding digital commerce in support of local economies.

The Social Impact & Sustainability (SIS) team executes on this belief every day, connecting our shared communities within and outside of Visa. We strive to place Visa at the forefront to power the future of commerce for everyone through inclusive financial products, innovative and impactful solutions, and responsible corporate leadership. Our team works to leverage Visa’s assets, business model and global scale to drive business growth and economic growth, with a focus on communities where we do business. We aim to achieve this by building purpose-driven partnerships and delivering programs that have societal and business benefit, with a particular emphasis on supporting the financial success of small and micro businesses (SMBs).

Strategy Execution

• Shape and advance the CEMEA social impact and sustainability strategy and roadmap to deliver on Objectives and Key Results.
• Align initiatives with Visa global priorities, focusing on empowering small businesses and entrepreneurs through digital tools, knowledge, access, and security.
• Promote financial education to foster economic inclusion and development.
• Enhance digital commerce security for all users.
• Demonstrate Visa long term commitment to the communities we serve.

Solution Development and Deployment

• Lead internal go to market efforts to raise the profile of Visa Social Impact and Sustainability products and identify new opportunities to creatively leverage these products to drive impact and growth in strategic client relationships in CEMEA.
• Lead regional programmatic and solution deployment with key clients, in alignment with market strategies and in close partnership with Account Executives.
• Drive localization and use client feedback to evolve and iterate product design, proposition, or implementation models. Provide input into Social Impact and Sustainability product and solution strategies, use cases, and product roadmaps.
• Manage end to end program and solution delivery with key clients and stakeholders, in partnership with other Visa functions.
• Collaborate cross functionally with country leadership, Communications, and Government Engagement teams to implement programs.
• Develop compelling narratives that articulate Visa purpose and impact in priority markets.
• Establish feedback loops to share insights and best practices across regions.

Stakeholder Engagement

• Act as the team contact to facilitate a coordinated response to key client requests for proposals, utilizing the Social Impact and Sustainability portfolio of solutions and capabilities.
• Build and maintain strong, trust based relationships with key external stakeholders across CEMEA, including Sales teams, VGS, VCA, Data, Product, and Acceptance.
• Enhance Visa reputation and influence with decision makers through consistent, values driven engagement.

Measurement and Reporting

• Oversee the tracking and reporting of social and business outcomes in alignment with defined Objectives and Key Results.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

What you will need...

• 8 or more years of relevant work experience with a Bachelors degree or at least five years of work experience with an advanced degree such as a Masters, MBA, JD, or MD.
• Experience working in the technology and or financial services sectors. Experience implementing social impact and or financial inclusion programs is preferred. Experience in government, politics, communications, and or economic development is a plus.
• Strong stakeholder management skills with the ability to deliver an aligned plan across multiple stakeholders to drive a shared vision.
• Demonstrated success in emerging markets building long term partnerships with leading organizations in the public and civil sectors.
• Outstanding written and verbal communication skills in English and Arabic.
• Ability to manage competing priorities with a flexible and adaptable approach to support broader market strategic initiatives as needed.
• Team player with experience working regionally or globally across cultural, geographic, and time zone boundaries.
• Creative and resourceful in overcoming barriers and unexpected roadblocks.
• Excellent understanding of and passion for social impact and sustainability.
• Proven ability to think ahead, engage proactively, and take initiative with the ability to influence and enable teams and colleagues across the business without direct reporting relationships.
• Ability to work with limited supervision.
• Knowledge of Arabic is preferable.

What will also help...

• Experience working in the payments industry.
• Experience working in markets outside of Egypt.
• Experience in building and managing deal pipelines and sales management for high impact and growth execution.
• Strong understanding of financial inclusion, financial education, and small and medium business needs.
• Understanding of the intersection between social impact, government and regulatory affairs, and communications.
• Global mindset with knowledge of different cultural ecosystem landscapes and the ability to connect these to Visa business goals.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.