Senior Manager, Revenue Operations

About Dutchie

Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups.

Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.

About This Job

The Senior Manager, Revenue Operations (RevOps) will lead a team focused on delivering actionable insights, enhancing pipeline management, and optimizing performance of customer facing teams to drive revenue growth. You will act as a strategic partner to sales leadership, overseeing key GTM metrics, forecasting methodology, data analytics, and operational efficiency to improve productivity and scalability of our customer-facing teams. This role will be responsible for driving operational excellence by aligning people, processes, data, and technology to improve revenue growth and efficiency.

What You'll Do...

• Lead a team to own and optimize the end-to-end revenue operations framework across all customer facing teams

• Manage, mentor, and develop a high-performing RevOps team

• Set clear goals, prioritize initiatives, and ensure timely delivery of key projects

• Foster a culture of accountability, continuous improvement, and operational excellence

• Partner with Sales, Marketing, and Customer Success leadership to identify growth opportunities and operational gaps, lead execution of resolving those gaps with an iterative approach

• Translate revenue strategy into scalable processes, workflows, and operating rhythms

• Lead and ensure accuracy of revenue forecasting, pipeline management, and performance reporting, developing and maintaining dashboards and KPIs to drive data-informed decisions and improvements

• Analyze funnel conversion, deal velocity, retention, and expansion metrics to improve revenue outcomes

• Drive system enhancements, integrations, and automation to improve efficiency and data quality

• Establish and enforce data governance, hygiene, and documentation standards

• Lead cross-functional initiatives such as territory planning, quota setting, capacity modeling, and compensation support

• Align GTM teams around shared metrics, definitions, and operational best practices

What You Bring...

• 7+ years of experience in Revenue Operations, Sales Operations, or a related GTM operations role

• 3+ years of people management experience

• Strong expertise in CRM platforms (e.g., Salesforce) and RevOps tooling

• Proven experience owning forecasting, pipeline management, and revenue analytics

• Strong analytical skills with the ability to translate data into actionable insights

• Familiarity with marketing automation, customer success platforms, and BI tools

• Strong executive communication and stakeholder management skills

It’s a Bonus If You…

• Background in POS SaaS, retail tech, or fintech industries

You’ll Get…

We are targeting a starting salary of $132,000 - $178,000 based on the intended level for this role.

In addition to cash compensation, our total rewards package includes:

• Full medical benefits including dental and vision plans to ensure you always have the best care.

• Equity packages in the form of stock options to all employees.

• Technology (hardware, software, reading materials, etc..) allowance

• Flexible vacation and sick days

#LI-AH1

At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.