Senior Manager, Partner Relations (Hotel)

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime.

We achieve this because of our extraordinary people, experts with deep knowledge of their destinations. For over 120 countries worldwide, and across each of our brands – Tours, Cruises, Villas, Yachts, Jets, and Air.

To learn more about Kensington, visit kensingtontours.com.

About the Role

Reporting to the TripArc VP of Partner Relations, the Senior Manager of Partner Relations for Hotel will play a key role in driving hotel rate competitiveness and procuring new hotel direct availability, rates and inventory. This role is primarily focused on Hotel competitiveness analysis, Hotel Contract negotiation, ensuring favorable commercial terms and long term relationships with hotels. In addition, this role will lead the evaluation and procurement of the right connectivity solutions between Hotels and Range Group. The Senior Manager will collaborate closely with Hotel partners and Connectivity Partners to secure optimal hotel pricing and inventory, while working with internal stakeholders to analyze performance, identify opportunities, and enhance product value. This role is critical in shaping commercial outcomes and maximizing value from our Hotel offerings.

This position will work cross-functionally with product, operations, analytics, other travel vertical partner relations teams, and sales teams across Range Group brands, including Kensington Tours, Travel Edge, and Ensemble.

Key Responsibilities

• Support and/or lead hotel contract negotiations, ensuring competitive availability and rates and favorable commercial terms aligned with Range Group’s overall buying strategy.

• Support and/or lead connectivity contract negotiations, ensuring real time availability and competitive rates across Range Group.

• Analyze hotel performance data, reporting, and competitive shop insights to identify opportunities for rate optimization and margin improvement.

• Execute strategies to enhance hotel competitiveness across key markets, adapting approaches based on real-time data and business priorities.

• Maintain ongoing dialogue with Hotel and Connectivity partners to review performance, resolve issues, and capitalize on opportunities to strengthen hotel offering.

• Continuously monitor hotel supply and market dynamics to build a deep understanding of the competitive landscape and inform negotiation strategies.

• Collaborate cross-functionally with Analytics, Product, Operations, other travel vertical Partner Relations team and Sales teams to ensure negotiated rates drive both profitability and customer value.

Qualifications

• Experience: 3-5 years in procurement, revenue management, partner relations, or a similar commercial role within the travel, hospitality, or tourism industry, and connectivity.

• Negotiation Expertise: Proven ability to negotiate hotel rates, contracts, or commercial agreements that deliver measurable value. Advanced negotiation skills – able to deliver results while maintaining partner engagement.

• Analytical Skills: Strong capability to interpret data, reporting, and competitive benchmarking to inform negotiation strategies and decision-making.

• Industry Knowledge: Understanding hotel supply, distribution channels, and global market dynamics; experience working with DMCs or other travel verticals is a strong asset. Experience with a global purchasing model and luxury services/product is an asset.

• Collaboration: Skilled at working cross-functionally with product, sales, and analytics teams to drive shared business objectives.

• Communication: Excellent verbal and written communication skills, with the ability to influence both internal stakeholders and external partners. Proficient with Excel, PowerPoint, and Word.

• Strategic Mindset: Ability to develop and execute strategies that balance competitiveness, profitability, and long-term value creation.

• Adaptability: Comfortable with fast-paced, data-driven environments where priorities shift based on market conditions and competitive insights. Ability to lead and drive multiple competing priorities and thrive in a fast paced and complex environment.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

We thank all candidates for their interest however only those selected for an interview will be contacted.