Senior Manager or Director Commercial Excellence

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Customer

Management Level

Senior Manager

Job Description & Summary

Contribute to creating a better tomorrow

The only way we can tackle the challenges of this fast-changing world is with passionate people. Led by our purpose of building trust and solving important problems, we come together at PwC to address the biggest issues facing the world in a way that drives positive impact.  Are you eager to join a team fuelled by open and curious minds? People who are passionate about their work and create new solutions for a new day? Then you’re at the right place.

Bring your talent. Learn new skills. Make a positive impact.

We are looking for a highly motivated, client-focused Senior Manager to join our dynamic and growing Customer team. As a key member of this team, you will play a crucial role in driving growth, customer-centricity and commercial transformation. We work for a wide range of international clients for whom we identify opportunities and act upon them, helping these companies become future-proof.

PwC Advisory is a network of multiple possibilities - where you want to make an impact is always up to you. Under the expert stewardship of our Advisory experts, you’ll delve into the inner workings of companies to find the best solutions for any challenge they might have. From the excitement of deals to the complexities of consulting and the fascinating realm of risks and threats in forensics, you’ll help clients nurture trust and maintain their evolutionary edge, today and into the future. Now that’s making a difference.

Your impact

As a Senior Manager, you will play a pivotal role in managing multiple end-to-end projects, ensuring their successful delivery. This includes liaising with clients, working closely with PwC project teams and managing numerous junior and senior consultants. You will contribute to a wide range of projects across different industries, helping our clients cope with the challenges they face.

Your role encompasses:

• Analysis and insight: Analyse complex client issues and demonstrate expertise and understanding of functional and industry challenges.

• Engagement delivery: Deliver and manage several engagements in parallel, including leading the approach, stakeholder communication, and workload management for the project team.

• Relationship building: Foster strong relationships between PwC and the client's project team by being a senior point of contact, have quality discussions with clients at various levels, demonstrate creativity combined with strong functional and industry knowledge.

• Communication: Structure, write and deliver presentations and other deliverables, and share them both orally and in writing with internal and client (executive) leadership.

• Business development: Build opportunities with existing and future clients, lead proposals and contribute to the development of client offerings (focusing on one or two specific offerings/industries, according to your experience).

• Team development: Provide professional development opportunities, coaching and feedback for junior team members, fostering their growth and success.

• Firm development: Contribute to firm-wide activities, including internal knowledge management and sharing, to enhance our collective expertise and capabilities.

About you

Successful candidates will have several years of relevant business experience, and the ability to meet each of the following criteria:

• You have a strong academic background

• A minimum of 8 years of relevant work experience in one of the following pillars, gained from relevant project work within a (strategy) consulting firm or from working in commercial positions: pricing, (digital) growth strategy, customer service, sales and data-driven marketing

• You see the bigger picture, with a solid understanding of the ecosystem of suppliers, partners and digital tools that support your field of expertise

• Insightful thinker, confident with concepts, analyses and frameworks

• Energetic team player with an enthusiastic, "can-do" attitude, and passionate about doing an outstanding job, both for the client and for PwC

• Leadership qualities, project management skills, and people management and development skills

• Strong communication and interpersonal skills, with notable presence and confidence

• Ability to plan, structure and prepare client-ready work and to work on multiple, overlapping tasks in a fast-paced environment

• Willingness and ability to take initiative and learn independently

• Fluency in English and either Dutch or French; working knowledge of the other

Life at PwC Belgium

Our culture and workplace are something we’re proud of. Here’s a sneak peek at what life at PwC looks like:

• Flexible work patterns: Achieve the perfect balance between office and home life with our flexible hybrid work arrangements and family-friendly schemes.

• Lifelong learning: Grow with us! Take advantage of our diverse training opportunities and exciting career pathways to explore new disciplines and expertise.

• Flexible rewards: Tailor your benefits to suit your lifestyle with our customizable rewards plan.

• Sustainable mobility: Choose eco-friendly mobility options, from our soon-to-be fully electrified fleet to public transport, shared cars, ebikes, and more.

• Inclusive culture: Thrive in a diverse, inclusive workplace that values and celebrates every individual's contributions.

• Wellbeing focus: Enjoy a positive environment with our comprehensive wellbeing programs, engaging sports communities, and confidential support for all your professional and personal challenges.

• Global network: Expand your horizons with opportunities to work abroad and tap into extensive industry expertise within the PwC network.

Let’s build something great together. What are you waiting for?

Equal Opportunity Employer statement

At PwC, we are dedicated to building a diverse, inclusive, and authentic environment. We are committed to providing equal employment opportunities for all candidates and employees, regardless of race, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any other characteristic protected by law.

We believe that a diverse and inclusive workplace drives innovation and strengthens our ability to serve our people, clients and communities. Join us in fostering a culture where everyone feels valued, respected and empowered to achieve their full potential.

Additionally, we provide reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Behavioral Economics, Business Transformation, Coaching and Feedback, Communication, Creativity, Customer Strategy, Customer Value Maximization, Customer Value Proposition (CVP), Embracing Change, Emotional Regulation, Empathy, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Market Share Analysis, Market Trends, Optimism, Price/Performance Analysis, Price Verification, Pricing Model {+ 21 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

No

Job Posting End Date