Senior Manager of Data Strategy & Analytics

About Trevor:

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We’ve been saving lives every day for over 25 years.

Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values:

Heart–We care deeply and commit to do what matters
Integrity–We build trust through our words and actions
Community-Together, we are an unstoppable force for good
Belonging-We serve as allies to the mission, and to each other
Progress-We continually move onward and upward

Applicants and staff must be authorized to work for any employer in the United States. The Trevor Project will not sponsor an employment visa for this position.

Role: Senior Manager of Data Strategy & Analytics
Location: This role will be remote in the continental United States, Alaska, or Hawaii
Reports to: Senior Vice President, Strategy & Innovation
Eligibility: Authorization to work for any employer in the United States is required. The Trevor Project will not sponsor a work visa for this role.
Classification: Exempt Full Time
Union Role? No
Salary Range: $115k - $160k

Summary:
The Senior Manager, Data Strategy & Analytics is a high-leverage leadership role responsible for maximizing the value of the organization's data assets to drive strategic decision-making. This role acts as the primary data priority owner, translating executive strategy into technical requirements and analytical outputs. They will define and advance the organizational Data Strategy and Maturity Roadmap, while also leading the execution of advanced analytics to support key business decisions. This position requires exceptional proficiency in prioritization, stakeholder influence, governance, and hands-on analytical execution, directly / indirectly managing a small team and serving as the essential link between the business leadership (Strategy & CEO Office) and the Technology/Engineering teams.

Roles and Responsibilities::
• Data Strategy & Product Ownership
• Develop, socialize, and maintain the multi-year data strategy and roadmap and define the path for advancing the organization’s data maturity curve
• Ensure Data Strategy, metrics, and KPIs align with the organization’s longer-term vision, strategic plan, and goals
• Work closely with the Director of Organizational Performance and key leaders to drive the development of organizational KPIs and ability to track organizational performance progress
• Serve as the primary Data Product owner for the organizational backlog, partnering with key business stakeholders to gather requirements, and partnering with the Technology team to prioritize development of new data infrastructure, models, and assets
• Develop business cases and lead planning efforts to justify necessary investments in data capabilities, tools, and staffing

• Analytics Center of Excellence
• Lead the formal establishment and continuous evolution of a Data Analytics Center of Excellence (CoE) to ensure consistent, high-quality data and analytical practices across the organization
• Define and enforce standards for data visualization, dashboard design, tool usage, and the consistent definition of all key organizational KPIs and metrics
• Partner with internal teams to develop and deliver Data Literacy training and resources to improve the overall data and analytical skills and confidence of non-technical staff
• Own the centralized repository for analytical assets, including reporting definitions, dashboard templates, and analytical documentation, ensuring organizational knowledge is accessible and accurate

• Advanced Analytics Delivery
• Lead and execute advanced analytical projects that address key strategic questions for the organization’s strategy, CEO's office, and senior leadership, ensuring insights are actionable and tied to business outcomes
• Oversee the development and maintenance of high-quality, executive-level dashboards and reporting, ensuring they tell a clear, concise data story
• Manage, mentor, and guide a small team of Data Analysts (directly and indirectly), ensuring technical rigor, analytical excellence, and continuous professional development

• Stakeholder Management & Collaboration
• Act as the trusted advisor and strategic partner to the SVP of Strategy & Innovation, Advisor to the CEO and other executive leaders, proactively identifying opportunities to leverage data for greater impact and accelerated pace towards org goals
• Drive alignment and collaboration across Development, People, Operations, Technology, and Programs to ensure common understanding of metrics and consistency in data usage

Minimum Qualifications::
• Minimum of 7+ years of experience in Data Analytics or Business Intelligence with at least 3 years of experience defining and executing a multi-year Data Strategy or Roadmap, and/or Center of Excellence
• Expert proficiency in SQL for complex querying and hands-on mastery of at least one major BI platform (e.g., Tableau, Power BI)
• Demonstrated working knowledge of data modeling concepts, cloud data architectures (ETL/Data Warehouse), and statistical methodologies sufficient to scope and govern advanced analytics projects
• A solid foundation in statistical concepts (e.g., regression analysis, hypothesis testing, confidence intervals) and scoping / leading projects involving machine learning or predictive modeling
• Functional understanding of analytical scripting languages (Python or R) for advanced analytics and statistical modeling
• A proven track record of applying best practices in data visualization specifically for C-suite/Executive audiences, ensuring clarity and strategic focus
• Understanding of core data modeling concepts to direct the Technology team on how data should be structured for analytical use
• Proven ability to manage a complex portfolio of data demands, translating business needs into clear, prioritized technical requirements for Engineering teams (equivalent to a Data Product Owner role)
• Demonstrated experience managing or leading analyst teams, including resource planning, prioritization, and performance management
• Exceptional written and verbal communication skills, with a proven track record of synthesizing complex data into compelling narratives and presentations for C-suite and Board-level audiences.
• Experience leading, developing, coaching, and managing the performance of direct reports
• Proficiency in spoken and written English

Why Trevor?
Join a mission-driven organization where your work makes a real impact on the lives of LGBTQ+ young people—every single day.

Outstanding benefits, including:
- Comprehensive health coverage, including plans that support various gender affirmation care needs
- Mental health resources, with access to virtual care and a variety of in and out of network options for support
- 403(b) retirement plan with a 3% employer match, vesting over three years
- Generous paid time off and company holidays to rest and recharge
- Employee Assistance Program (EAP) offering confidential emotional support, work-life solutions, financial and legal guidance, and online resources
- Remote work flexibility from anywhere in the continental U.S., Alaska, or Hawaii- with provided technology, a home office setup reimbursement, and a monthly internet reimbursement

The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law or policy. The Trevor Project complies with all applicable laws regarding equal opportunity in employment.

The Trevor Project is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please submit a request here. Please do not disclose medical information in this form–this information will be viewed only by our benefits team and will remain secure. This form is only for those requiring a reasonable accommodation to participate in the job application or interview process. This form is not an application - you must still apply through The Trevor Project careers website.