Senior Manager, National Lead – Conference Services (12-Month Contract) (40251001)

Grow your career with a company that shares your passion! Our Corporate Services Division has an exciting new opportunity to join the Sodexo team as our next  Senior Manager, National Lead – Conference Services. This is a 12 month contract role.

Salary: $80,000 - $85,000 (CAD)

At Sodexo, we go beyond traditional workplace solutions to create environments where employees thrive. From innovative culinary programs that bring daily delight to integrated facilities management that fosters productivity and well-being, our team plays a vital role in shaping thriving workplaces. 

Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

How You’ll Make an Impact

As the Senior Manager | National Lead – Conference Services (12-Month Contract), you will provide leadership and strategic direction for conference service operations across multiple sites in Canada for our client, Deloitte. You will ensure exceptional client experiences, operational excellence, and alignment with Sodexo’s mission and values, while driving initiatives that improve efficiency, profitability, and employee engagement.

As a Senior Manager | National Lead, you will:

• Lead and supervise conference services staff at all levels, providing guidance, coaching, and support to ensure high performance and client satisfaction.
• Oversee conference service operations across multiple sites to maintain consistency, quality, and adherence to contractual agreements.
• Develop and implement business practices that uphold Sodexo’s mission, values, and service commitments.
• Drive strategic initiatives and projects with defined objectives, timelines, and budgets to support client and Sodexo goals.
• Build and maintain strong client relationships, serving as a trusted advisor and point of contact for national accounts.
• Manage budgets, labor, and materials to ensure profitability and sustainability, while monitoring compliance with policies, regulatory requirements, and industry standards.
• Champion employee engagement, recruitment, retention, and professional development for both Sodexo and client employees.

What You’ll Need to Succeed

• Post-secondary degree in Hospitality Management, Business, or a related field (or equivalent experience.
• Minimum 5 years in conference services, catering, hospitality, or related environments.
• 5–7 years of supervisory or management experience, including conference management, staff leadership, and operational oversight.
• Proven ability to lead and develop high-performing teams.
• Strong client relationship management and service excellence skills.
• Financial acumen, including budget management and labor oversight.
• Proficiency in event management and reporting software; familiarity with labor management systems.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational, analytical, and problem-solving abilities.
•  Certified Meeting Professional (CMP).
• Commitment to health and safety.
• Ability to work rotating shifts when required including days, evenings, weekends, and holidays.
• Ability to travel approximately 10-15% across Canada to support multiple sites and client events

What Makes Sodexo Different: 

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer: 

• Flexible work environment   
• Competitive compensation & great employee benefits  
• Training and development programs   
• Countless opportunities for growth   
• Corporate responsibility & sustainability   
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here 
• And so much more!      

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.   

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.   

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment. 

Thank you for your interest in Sodexo. 

Please note that only those candidates under consideration will be contacted.  

Curious to learn more? Discover why Sodexo is more than just a job - follow us on social! 

Instagram: @SodexoCanada 

LinkedIn: Sodexo Canada Careers 

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