Senior Manager, Learning & Organizational Development

About Array Marketing

For over 40 years, Array Marketing has been a global leader in the retail display and in-store merchandising services industry. Global brands like Estée Lauder, Sephora, L’Oreal and Samsung to name a few, rely on our team of more than 2,000 employees around the world, to create great retail experiences by bringing their visions to life. 

We are committed to building on more than four decades of strength, deep industry knowledge and design innovation to accelerate our growth and serve our customers even better than before. 

As we continue to expand around the world, we are looking for critical thinkers who are data driven, have a strong work ethic and care about best practices and customer outcomes to help us carry out our vision.

Join Array to make a mark on our business and grow your career.

Who we need

Reporting to the Sr. Director, Human Resources, we are looking for a trusted partner in capability-building and organizational effectiveness to join us as a Senior Manager, Learning & Organizational Development supporting our teams across North America. In this role, you will design, develop, and deliver learning programs, build leadership capability, and strengthen the employee experience across all levels of the organization. You will partner closely with HR Business Partners, business leaders, and subject matter experts to translate capability needs into practical, scalable learning solutions. Engaged across the full talent and development cycle, you will play a critical role in shaping a consistent, leadership-driven, and growth-oriented culture.

This job posting is for existing vacancy that is a full-time role, currently following a hybrid model working 2-3 days a week on-site at our Scarborough location.

What’s in it for you

Impact and innovation. You will shape the future of our growing organization by building, refining, and scaling learning, talent, and organizational development programs. Your work will directly influence leadership capability, succession readiness, and organizational effectiveness across North America.

Influence and ownership. You want to take the lead on initiatives that extend well beyond day-to-day program delivery. From designing global learning experiences to supporting senior leadership through talent reviews and succession planning, you will identify opportunities, drive meaningful improvements, and implement solutions that strengthen performance, development, and culture.

Career development. As we expand our footprint and gain greater global exposure, you will grow alongside us. You will broaden your expertise, deepen your strategic impact, and build the foundation for future leadership opportunities. We are committed to investing in our people and creating an environment where proactive, growth-oriented learning and talent professionals can thrive.

As our new Senior Manager, Learning & Organizational Development, you will:

Build strategic partnerships. Build strategic partnerships. You will collaborate with HRBPs and leaders to understand capability gaps, organizational needs, and development priorities. You will translate insights into well-structured learning programs, talent processes, and leadership development initiatives that support business goals across regions.

Act as a learning and organizational development advisor. You will consult with leaders on development needs, organization effectiveness opportunities, and change readiness. You will provide practical, evidence-based recommendations that strengthen leadership capability and support team effectiveness.

Design and deliver learning programs. You will develop scalable learning content, curricula, facilitator guides, and toolkits that can be delivered by HRBPs and business leaders. You will also personally facilitate workshops, learning circles, and leadership development sessions using adult learning principles, digital learning tools, and curated content.

Lead talent and succession processes. You will design, implement, and enhance our talent assessment and succession planning framework. You will create leader-friendly tools, templates, dashboards, and resources that support effective talent reviews, development planning, and succession pipeline growth.

Strengthen organizational effectiveness. You will conduct needs assessments, diagnose organizational challenges, and recommend targeted interventions such as facilitated workshops, reset sessions, and team effectiveness activities. You will build practical tools that help leaders embed expectations and strengthen culture.

Support culture and change initiatives. You will develop communication guides, leader toolkits, and adoption resources that support change readiness and reinforce desired behaviours. You will help leaders operationalize culture through accessible tools, aligned programs, and repeatable practices.

Manage and enhance learning systems. You will administer our global LMS, ensuring effective user access, reporting, content integration, learning pathways, and overall system adoption. You will promote and maintain structured learning programs and digital learning experiences.

Evaluate and evolve programs. You will measure participation, effectiveness, skill growth, and feedback trends. You will use insights to refresh content, strengthen learning pathways, and enhance organizational development programs.

Collaborate. You will work closely with colleagues across local and global HR teams to ensure alignment on talent programs, leadership initiatives, organizational development strategies, and learning priorities. You will participate in cross-functional HR projects that support continuous improvement across the function.

You have:

The learning consultant skills. You ask the right questions to uncover development needs, leadership gaps, and organizational challenges. You translate insights into accessible materials, toolkits, guides, workflows, and clear communication. You have exceptional relationship-building and facilitation skills and can influence and support leaders at all levels.

The expertise. You bring progressive experience, in learning, organizational development, talent management, or a related field. You have demonstrated success designing and delivering learning programs, building leadership capability, and managing organizational change. You have strong instructional design skills and are comfortable engaging senior leaders.

The practical experience. You understand how learning and development strategies strengthen organizational capability. You can manage large-scale change, support leaders through development planning, and deliver training to diverse, global audiences. You have experience conducting needs assessments and translating insights into practical solutions.

The project management. You have led complex, cross-functional learning or organizational development initiatives. You excel at managing timelines, stakeholder expectations, and deliverables with clarity and discipline. You are highly organized, solution-oriented, and effective at bringing structure to evolving or multi-region environments.

The technical expertise. You are proficient in Microsoft Office and comfortable with learning systems, LMS platforms, digital learning tools, and instructional design software. You can evaluate program data, interpret feedback, and support decision-making through clear insights. Experience with eLearning authoring tools or visual design platforms is an asset.

Compensation:

The salary range for this role is $120,000-$145,000. Compensation is thoughtfully determined based on your experience, skill set, and alignment with our internal compensation framework.
We’re always happy to answer questions about compensation throughout the hiring process.

What you can expect from the interview process:

A virtual interview with a Talent Advisor discussing your interest in the role. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.

An in-person interview with the Senior Human Resources Director.

A virtual interview with the Sr Director, Learning and Organizational Development.

A DISC assessment to be completed prior to the final interview.

An in-person interview with the CHRO.

 Apply now.

Diversity, equity and inclusion are a critical component of life at Array Marketing and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous, and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community, and other equity-seeking groups.

Array Marketing is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation, please notify our HR team at [email protected].

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