Senior Manager - IFS - Human Capital - People & Culture

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in people strategy focus on developing and implementing long-term strategies to align the organisation's human capital with its overall business objectives. This involves analysing workforce trends, applying the latest HR strategy, long-term workforce planning and improving overall employee experience.

In business partnering at PwC, you will focus on strategic consulting with business stakeholders, advising on people strategies, policies and programmes to achieve current and future business objectives and overcome people related challenges. You will work collaboratively with the wider HR team to shape the Firm’s people strategy and priorities based on their understanding of the business as well as influence the business alignment with and adoption of firmwide direction.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Human Capital – People & Culture Lead

We are seeking a strategic and people‑centric leader to drive Human Capital initiatives, shape organizational culture, and strengthen our employer brand. This role partners closely with senior leaders to design impactful people programs, enhance employee experience, and lead cultural and organizational change.

Key Responsibilities

• Drive Human Capital strategies that elevate employee experience, engagement, and retention.
• Lead employee surveys and translate insights into actionable improvements.
• Partner with senior leaders to co‑create tailored people programs that address business needs.
• Champion an inclusive, values‑driven, high‑performance culture.
• Lead Firm-wide engagement, wellbeing, and recognition initiatives.
• Strengthen employer branding through strategic content, campaigns, and employee advocacy.
• Drive Inclusion & Diversity programs that promote equitable opportunities and a sense of belonging.
• Support Firm's transformation through structured change management.

Qualifications

• Minimum 10 years experience in the related area
• Proven experience in Human Capital, People & Culture, or Organizational Development leadership.
• Strong strategic thinking and ability to design impactful people programs.
• Experience leading culture change, engagement, employer branding, and I&D initiatives.
• Knowledge of change management frameworks (e.g., ADKAR, Prosci, Kotter).
• Strong analytical, communication, and stakeholder management skills.
• Passion for building an inclusive, high‑performing workplace.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Partnering, Business Transformation, Career Development, Change Management, Coaching and Feedback, Co-Creation, Communication, Creativity, Data Analytics, Data-Driven Decision Making (DIDM), Data-Driven Insights, Embracing Change, Emotional Regulation, Empathy, Employee Experience, Employee Life Cycle, Executive Negotiation, Human Capital Initiatives, Human Resources (HR) Coaching, Human Resources (HR) Metrics, Human Resources (HR) Policies {+ 35 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date