Senior Manager, Global Banking Operations

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Location: New York, NY
Hybrid
Full-time

Role summary:

We are seeking a Senior Manager, Global Banking Operations to lead our New York–based Banking Operations function. This role is a critical regional leadership position within our global Banking Operations organization and reports to the Senior Director of Banking Operations.
Based at our New York headquarters, this role sits at the center of company leadership and strategic enterprise partnerships. The Senior Manager will oversee day-to-day banking operations for the region while partnering closely with Treasury, Product, Compliance, Legal, GTM, and Enterprise teams to ensure operational excellence, scalability, and readiness to support continued growth.

What you’ll do:

• Lead and develop the New York Banking Operations team, fostering accountability, ownership, and continuous improvement

• Set performance expectations, monitor KPIs, and provide ongoing coaching and professional development

• Oversee end-to-end payment processing, reconciliations, liquidity coordination, and exception management

• Serve as the primary regional escalation point for complex operational issues, partner bank matters, and enterprise-impacting incidents

• Partner closely with Treasury to support effective funding, settlement, and liquidity management

• Represent Banking Operations in cross-functional forums with senior leadership and key stakeholders

• Support new products, corridors, and payment methods by ensuring operational readiness prior to launch

• Identify process gaps and drive initiatives to improve efficiency, scalability, and control

• Ensure adherence to regulatory, compliance, audit, and internal control requirements

• Collaborate with global Banking Operations leaders to align on standards, reporting, and best practices

Who you are:

• 6–8+ years of experience in banking operations, payments, fintech, or financial services, including people management experience

• Strong understanding of payment flows, cross-border settlement, reconciliations, and operational controls

• Proven experience leading teams in fast-paced, global environments

• Comfortable operating in a high-visibility HQ setting and partnering with senior leadership and enterprise stakeholders

• Strong analytical mindset with a data-driven approach to performance improvement

• Experience with banking systems, transaction monitoring tools, and operational risk frameworks

• Ability to manage ambiguity, prioritize effectively, and execute with precision

• Excellent communication and stakeholder management skills

• Hands-on leadership style with a strong sense of ownership and accountability

What we offer:

• Competitive medical, dental, and vision insurance (coverage starts on day one)

• 401(k) with employer match

• Employee Stock Purchase Plan (ESPP)

• Fitness and wellness reimbursement

• Generous PTO, paid holidays, and parental leave

• Learning and professional development opportunities

• Flexible hybrid work model

• Volunteer opportunities

• Collaborative office culture with supportive leadership

#LI-FD1

In accordance with New York City Law, below is the annual base salary range for this position. Actual annual base salary is based on, but not limited to: experience, education, professional licenses, location and business needs. The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave. This position is also eligible for a discretionary year-end bonus.

The annual base salary range for this position is
$150,000—$165,000 USD

The Payoneer Ways of Working

Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.

Do it. Own it.
Being fearlessly accountable in everything we do.

Continuously improve
Always striving for a higher standard than our last.

Build each other up
Helping each other grow, as professionals and people.

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.