Senior Manager, FSQA

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 80% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

This Sr. Manager position leads the assessment of food safety, quality and regulatory risks. The role oversees Domino’s Quality Management System and audit program. This position will collaborate for compliance, risk mitigation, and play a key role in the crisis management programs. This role oversees the evolution of the FSQA technology and documentation roadmap and platforms. The role helps establish Domino’s domestic SCC strategic priorities and focus areas This position is collaborative and plays a leading role in moving strategic priorities forward and manages one or more teammates. The role serves as a main touchpoint for the SCC Center of Excellence and supports international markets and field teammates, as needed. Main responsibilities Leads Supply Chain Center (SCC) risk and regulatory assessment efforts. Establishes and maintains SCC standards to ensure compliance and risk mitigation. Collaborates with internal and cross functional team members to ensure standards are appropriate and achievable and develops continuous improvement roadmap. Ensures all standard, policy, and supporting documents are maintained on an appropriate schedule. Leverages relationships and effective communication to educate Supply Chain Center teammates and cross functional teams to influence and train their understanding (“why” and “how”), development, and support of food safety and quality standards, strategies, and mitigation execution. Prioritizes and leads complex and strategic compliance and risk reduction projects, as appropriate, within FSQA and cross functionally. Oversees key metrics associated with standards and regulatory compliance. Oversees and leads Domestic SCC audit program transformation and execution. Supports International supply chain center programs, as needed. Leads the FSQA technology program and evolution. Provides key inputs and collaborates with FSQA and cross functional teams to establish short-term (annual) and long-term (3-5 years) technology priorities, to develop execution roadmap, and to deliver key results. Collaborates with IT, Transformation, and Continuous Improvement teams to ensure FSQA technology evolution is well aligned with other Supply Chain technologies. Participates in crisis (recall / withdrawal) management program and crisis management incidents as needed. Manages team to perform against objectives and key results that tie to department and company priorities. Provides clear accountability and support to direct report(s). Helps build department employee engagement scores year over year. Acts as coach to support team member learning and professional growth.

Bachelors of Science degreein Biology, Microbiology, Chemistry, Food Science, or related area. 7+ years’ experience working in FSQA, regulatory compliance, standards, and/or food manufacturing. Working experience writing standards to ISO and/or GFSI based FSMS scheme, FSMA, USDA, and U.S. Food Code. 1+ years’ experience on food manufacturing in FSQA and or sanitation and capable to create actionable standards for the field. Strong understanding of QMS in food manufacturing Experience leading HACCP/ Food Safety teams. 1+ year experience on auditing. Strong understanding of how to manage complex review and development of standards process cross functionally with senior stakeholders globally. Ability to provide expertise in standard related questions globally and provide tools when necessary for the domestic business, markets, and franchisees. Experience developing tools and training for standard related documents. Working knowledge of QA Systems related tools such as Intelex, document control modules, audit modules, product specification & supplier standard tools. Strong understanding of regulatory environment for both stores & manufacturing and translating updates to current standards to meet requirements. Skills in PC Proficiency in Windows based applications (Power Point, Word, Excel). Strong interpersonal skills and ability to work with supply chain center, engineering, continuous improvement, FSQA and other cross functional teammates. Excellent oral and written communication skills and the ability to communicate both internally and externally.

Benefits: Paid Holidays and Vacation Medical, Dental & Vision benefits that start on the first day of employment No-cost mental health support for employee and dependents Childcare tuition discounts No-cost fitness, nutrition, and wellness programs Fertility benefits Adoption assistance 401k matching contributions 15% off the purchase price of stock Company bonus All your information will be kept confidential according to EEO guidelines.