Senior Manager, Fraud Strategy and Quality Assurance

About Us

Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books – all in one connected platform backed by real human support.

About The Role

Rho is seeking a Senior Manager, Fraud Strategy and Quality Assurance to elevate and scale our fraud and financial crimes defenses as we expand our business banking and corporate card platforms. In this high-impact role, you’ll design and optimize fraud prevention strategies, partner closely with Data and Engineering to advance our machine learning models, and lead rigorous quality assurance programs that keep Rho ahead of evolving fraud threats. You’ll blend analytical precision with operational leadership—building processes, teams, and systems that deliver both security and seamless client experiences. This is an opportunity to shape the next generation of fraud strategy at a fast-growing fintech where innovation and trust go hand in hand.

This role is based out of our NYC or SLC office 5 days/week.

What You’ll Own

• Fraud Model Strategy and Quality Assurance: Define, own, and continuously evolve Rho’s comprehensive fraud prevention and detection strategy across business banking and corporate card products.

• Advanced Fraud Detection & Analytics: You drive the creation of the fraud, AML, and other financial crime models, providing clear instructions to Data, Engineering, and Product to effect a process of continuous improvement that protects our clients. Champion and Partner with Data, Engineering, and Product to produce innovative fraud models, including ML models and behavioral graphs that catch synthetic entities, account takeover (ATO), and business email compromise (BEC) before a dollar moves.

• Quality Assurance: Enhance the Quality Assurance and annual AML risk assessment processes to ensure models are properly tested and continuously reassessed for accuracy, thereby staying ahead of fraudsters. Further, ensure the team conducts quality reviews and investigations.

• Onboarding & Transaction Monitoring: Own and continuously enhance the technology, vendors, and models that are the foundation for business KYC/KYB and transaction monitoring processes. Through your efforts, you and the team will prevent bad actors from ever opening accounts, minimize fraud losses and false positives while ensuring a seamless client onboarding experience.

• Cross-Functional Risk Control: Partner with Product, Engineering, and Compliance teams to design, launch, and iterate on controls addressing new fraud threats tied to innovative products or changing regulations.

• Build & scale the Fraud function: Hire, train, and develop a team of fraud risk analysts to support the growth of our revenue and client base.

Responsibilities

• Technical fluency: demonstrate expertise in applying advanced analytics to fraud problems at scale.

• B2B domain knowledge: Strong understanding of fraud patterns specific to business customers, including onboarding (KYB), payment flows, and commercial account risks.

• Regulatory and Industry Acumen: Up-to-date knowledge of relevant US banking, AML, and payments regulations as well as emerging fraud schemes and prevention best practices (with an ability to adapt strategies for new regulations or evolving commercial products).

• People management: 7+ years of experience in fraud risk management and team leadership; 4+ years in fintech and/or banking, working with product and data to build innovative fraud and financial crime processes.

• Experience integrating 3+ fraud and AML tech vendors into a unified decision engine.

• Customer-centricity: Strong commitment to balancing robust fraud controls with excellent customer experience, especially for commercial/B2B clients.

• Execution and Agility: Track record of driving measurable results in fast-paced, high-growth environments, and rapidly adapting to new threats or business priorities.

We value our people as our strongest advantage. The salary range for this role is $160,000 - $220,000. Title and base salary may vary depending on relevant experience, skills, geographic location, and business needs. In addition to base pay, Rho offers equity, healthcare benefits, and paid time off.