Senior Manager, Enterprise Sales

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Senior Manager, Enterprise Sales (India)

At New Relic, we're building the future of observability—a platform that gives companies the power to see, understand, and optimize their digital world. We’re not just providing a product; we're empowering businesses to thrive in a world increasingly powered by AI.

We're looking for a strategic, high-impact leader to head our India Enterprise Sales team. You will be at the heart of our growth in one of our most dynamic markets, driving expansion within India's largest organizations and shaping our enterprise strategy from the ground up. This is your chance to lead a high-stakes segment and leave your mark on a global tech leader during India's massive digital surge. If you're ready to drive significant impact and help India’s most innovative companies succeed, we want to talk to you.

What You'll Do

As the Senior Manager of Enterprise Sales for India, you will be the primary driver of our large-scale market expansion. You will:

• Be a Growth Catalyst: Design and execute the sales strategy for the India Enterprise segment, focusing on high-value new logo acquisition and strategic expansion within our existing elite customer base.

• Build & Inspire: Recruit, mentor, and coach a team of Enterprise Account Executives, fostering a culture of high performance, accountability, and continuous professional development tailored to the Indian market.

• Lead the Charge: Serve as the strategic lead for the Enterprise business, orchestrating cross-functional collaboration with Sales Engineering, Marketing, and Customer Success to ensure a seamless, value-driven buyer journey.

• Forge Strategic Partnerships: Directly engage with C-suite stakeholders at India’s most critical accounts, acting as a trusted advisor and executive sponsor to ensure long-term customer success and retention.

The Skills You'll Bring

We are looking for a motivated, results-oriented leader who excels in complex sales environments. You will have:

• Proven Leadership: A strong track record of leading high-performing sales teams within the India technology market, specifically focused on the Enterprise segment and delivering consistent revenue growth.

• Strategic Execution: The ability to translate high-level business goals into actionable sales territories and account plans that penetrate complex, large-scale Indian organizations.

• A Collaborative Approach: A talent for managing diverse stakeholders and an "all-in" team mentality, ensuring your team is supported by the broader New Relic ecosystem.

• Drive to Excel: An innate passion for winning, a data-driven approach to pipeline management, and the resilience to lead a team through India’s fast-paced, evolving tech landscape.

As the India Head of Expansion Business, you will lead the most critical growth engine for New Relic in the region. In a market where digital-first giants are scaling at an unprecedented pace, your mission is to move beyond "vendor" status to become a strategic partner. You will lead a national team of Expansion Account Executives focused on driving deep platform adoption, maximizing consumption-based revenue, and ensuring our customers realize the "Innovation Dividend" of our 2026 AI stack.

Key Responsibilities

• National Leadership: Direct and inspire a high-performing expansion sales team across North, West, and South India.

• Expansion Strategy: Own the "Land-to-Lighthouse" blueprint. Develop and execute account-specific growth plans that align New Relic’s 2026 roadmap (including New Relic Advance and SRE AI Agents) with customer business outcomes.

• Consumption Excellence: You will be responsible for forecasting and driving "Data Ingest" and "User Growth" as key health metrics.

• Executive Multithreading: Build "C-to-C" relationships with CTOs and CFOs. You must be as comfortable discussing MTTR with engineering leads as you are discussing Unit Economics and IPO Readiness with CFOs.

• Cross-Functional Orchestration: Partner with Customer Success, Solution Engineering, and our Innovation Center to ensure technical value is realized before the expansion conversation begins.

• Pipeline & Forecasting: Maintain rigorous "Salesforce hygiene" and provide weekly national forecasts to the global leadership team, ensuring 95% accuracy in expansion predictability.

Requirements

• Proven Leadership: At least 5 years of experience leading sales teams in a fast-paced SaaS environment. You have a track record of hiring, mentoring, and retaining top-tier sales talent in India.

• National Profile: Proven experience managing a pan-India portfolio. You understand the business nuances of the Delhi-NCR (Enterprise/PSU), Mumbai (BFSI), and Bengaluru (Digital Native) markets.

• Technical Curiosity & Business alignment : You possess a deep interest in Observability, AI, and Cloud Infrastructure. You can clearly align the technical aspect of the solution with the business value discussion.

• Expansion DNA: You know how to find the "next $500k" within a satisfied $100k account.

• Consumption Model Expertise: Direct experience with usage-based or consumption-based billing models. You understand how to drive value that leads to higher consumption.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

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