Senior Manager, Engineering

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary:

Are you ready to play a pivotal role in revolutionizing local and state government through cutting-edge technology? OpenGov seeks an experienced Sr. Manager, Engineering to lead our innovative team. This role is perfect for a leader who thrives in a fast-paced, multi-tenant SaaS environment and is passionate about leveraging React, JavaScript, TypeScript, Node.js, and AWS to build world-class solutions.

Our Enterprise Asset Management team designs and implements robust, cloud-native applications that streamline Enterprise Asset Management workflows and enhance the user experience for our local and state governments. Your leadership will not only guide the technical direction of a talented team of engineers but also shape the strategic vision of our >. If you are excited about transforming ideas into scalable multi-tenant cloud solutions and inspiring a team of engineers to achieve technical excellence and continuous growth, we want you on our team.

At OpenGov, we are driven by our mission to power a more effective and accountable government. We offer a collaborative, diverse, and supportive environment where your contributions have a direct impact. With opportunities for professional growth, continuous learning, and flexible work arrangements, you will be part of a team committed to innovation and excellence.

Responsibilities:

• Leadership and Management:

• Lead, inspire, and manage a team of highly skilled engineers focused on developing multi-tenant SaaS solutions.

• Encourage a culture of innovation, collaboration, and continuous improvement within the team.

• Provide coaching, mentorship, and career development opportunities for your team members, fostering a high-performing and motivated engineering culture.

• Technical Expertise:

• Oversee the design, development, testing, and deployment of multi-tenant cloud-native solutions with a primary focus on AWS

• Ensure adherence to best coding, architecture, and secure application development practices, maintaining high code quality, performance, and reliability standards.

• Collaborate with engineers to break complex projects into manageable components, facilitating iterative development and continuous delivery.

• Collaboration and Communication:

• Work closely with product managers, designers, and architects to ensure alignment between technical capabilities and business goals.

• Maintain clear and transparent communication channels within and across teams, providing updates on project status, system architecture, and timeline expectations.

• Coordinate with distributed teams to ensure seamless feature delivery in a fast-paced and collaborative environment.

• Operational Excellence:

• Define and uphold Service Level Agreements (SLAs) and reliability metrics for the services owned by your team.

• Implement and optimize processes for continuous improvement and operational resilience.

• Transform reactive processes into proactive, reliable systems and tools that enhance operational efficiency.

Requirements and Preferred Experience:

• Minimum 3+ years of experience in technical leadership and people management.

• Overall experience of 15+ years in IT.

• At least 5+ years of hands-on software development experience with one or more modern languages such as Java, .NET, JavaScript, or NodeJS

• Demonstrated success in leading and building robust and practical software engineering teams.

• Proficiency in React and modern JavaScript frameworks.

• Extensive experience with AWS cloud services and cloud-native architecture.

• Solid understanding of API design and multi-tenant architecture.

• Familiarity with distributed systems, microservices architecture, and CI/CD pipelines.

• Experience building and supporting heavily utilized at-scale consumer-facing enterprise SaaS software.

• Exceptional communication and collaboration abilities.

• Ability to navigate ambiguity and guide your team toward successful project delivery.

• Proven track record of coaching and developing engineers, fostering an environment conducive to learning and professional growth.

• Background in managing rapid-growth environments and remote teams.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.