Senior Manager, Engineering & Construction Operational Support

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Brightspeed is looking for a Senior Manager to join our Engineering & Construction Program Management team! As Senior Manager, Engineering & Construction Operational Support, you will lead the department’s financials and force modeling, fiber build oversight and address/ BOSS Order management. In addition, you will support PM teams that are responsible for IQGeo system flows, Network, Transport project management, BEC and Pole/ Right of Way/ Permit Programs.

The position will be a critical part of the Engineering and Construction team that will collaboratively manage complex and long duration type projects and PM tools. This role has C Suite exposure and requires strong business acumen, strong data analytics, the abilities to define and implement groundbreaking ideas, to work within a fast-moving environment to rapidly deliver support and services that have a broad business impact, and desire to have an industry wide impact.

Key Responsibilities

• Lead support and advisor to the Director within Engineering & Construction and lead cross-functional teams with others.
• Oversee development and monitoring tools, reports, and dashboards to improve productivity and efficiency.
• Track milestone activities for highly complex projects/programs across multiple lines of business both internal and external.
• Create, deploy, and maintain requirements from various organization swim lanes for tools consisting of Smartsheet, Excel, and flexibility to embrace other system software.
• Cross integration of systems to harvest data in providing analytics and real-time support to the program management team.
• Ensure compliance requirements are adhered to for all regulatory obligations.
• Ensure projects meet network readiness dates within budget allotments.
• Create presentations to support leadership and C-Suite teams.
• Provide direct support in aiding VP and their teams.
• Collaborates with network leadership and business domain leadership to design and implement future state processes that achieve program goals, and end-to-end process engineering objectives.
• Communicate training-based communications, flash documents, M&Ps and related job aids to stakeholders and their teams.
• May perform other duties as assigned.

 

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

 

Education & Experience

• 10+ years telecommunication experience.
• Bachelor’s degree or equivalent practical work experience

Skills & Competencies

• Ability to facility project creation and management in standard PM tools (MS Project, Smartsheet, Confluence, JIRA, etc.)
• Experience with Telcom Network Design systems (IQGeo, GIS, SmallWorld)
• Usability & understanding of data visualization tools (PowerBI, Power Apps)
• Vendor & Contract Administration
• Ability to create complex Methods & Procedures
• Strong interpersonal and communication skills.
• Expert knowledge in Microsoft (More specifically Power Point & Excel), Adobe, and related systems
• Ability to analyze data to drive strategic business decisions is key.
• Ability to build a cohesive relationship with multiple departments through training, development, and accountability.

Preferred Qualifications

 

• Master's degree and/or related work experience
• Knowledgeable of SAP, Fireworks, BidMaster, LeaseNet, Costar, JDS, WFMT, NDS, CLM, APO, FT3, ARMOR, MARTENS
• Experience with Regulatory subsidy compliance.

 

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice