Senior Manager, Employee Success (HR) Business Partner Italy

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Job Category

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Employee Success (HR) is made up of ES professionals, Recruiters, Operations, and Coordinators that come together to continue to build out Salesforce. In Employee Success, we strive to bring on top talent and continue to build out our organization with our thoughtful culture. Whether we are recruiting the next great candidate, or refining our operations, we strive to provide the royal treatment and continue to build a great organization.

We are seeking an Employee Success Business Partner to provide a full range of ES business support to our client groups. This hire will work closely with the ESBPs, COEs and Key stakeholders to advise, drive strategy and influence client groups on issues involving, but not limited to, People Strategy, Equality, Organizational Design & Development, Change Leadership, Engagement and Retention, Leader Development and Coaching, and Orchestrate Solutions. 

This role will be the partner to the Country Business Leader for Italy and will be part of the Italian LT - We need someone that can navigate a complex matrix organization, used to leading by influence, with a strong sense of accountability and ability to make things happen. This role will be part of a rich EMEA and Global HR ecosystem full of strong inspiring talent.

The ideal candidate is interested in making a significant impact in several critical business areas in the function; excels in a fast paced, constantly evolving environment; and is looking to work with a strong ES Business Partner team.

Your Impact:

• Effective trusted advisor who strengthens the leadership team of a strategic client group by providing coaching and leadership development to executives.

• Act as a change-agent as the business continues to reshape itself with a goal of providing a world class customer and employee experience.

• Lead complex initiatives where the impact is significant in supporting the client’s needs. Initiatives include employee retention, talent assessment, organizational design, compensation planning (equity, bonus, merit), and leadership development.

• Promote People Strategies that align with the strategic objectives focusing on the talent needed to complete the vision. Get results through development, succession planning, career development, skills gap analysis etc.

• Partner with and between COE’s and regional ES teams to deliver seamless human resources processes and programs across the organization. Leverage all ES programs, policies, processes and systems.

• Provide client with analysis of client organizations’ “health” by looking at trends in performance, employee satisfaction, attrition, diversity etc.

• As a member of the ESBP team, this role may also create cross-functional initiatives and must be able to think beyond aligned client groups for broader impact and understanding.

Required Skills/Experience:

• Minimum of 8+ years of related HR Business Partner experience.

• Demonstrated track record of developing effective relationships across all levels and with diverse client groups.

• Demonstrated ability to drive major initiatives through the organization and influence decision makers at all levels.

• Ability to be proactive, to anticipate and provide alternatives and options to the business.

• Ability to diagnose and successfully handle organizational development issues.

• Ability to prepare and make senior level presentations, and build a narrative based on collection and analysis of data. Must have knowledge of Excel and PowerPoint.

• Ability to conduct group facilitation, and coach and counsel management at all levels.

• Experience in leadership development and being a trusted advisor to Sr Leader level.

• Ability to partner with various COEs to build an equality strategy and other key initiatives for the organization you partner with.

• Ability to work with both onsite and distributed teams effectively.

• Knowledge of federal, state and local laws, statutes, etc. which govern employment policies and practices.

• Knowledge of staffing and compensation strategies, practices and processes.

• Ability and desire to operate with a high degree of flexibility.

• Fluency in English and Italian.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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