Senior Manager Consumer Solutions

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

The Consumer Solutions Product Go to Market Manager, CEE has primary ownership and accountability for bringing Visa core products and solutions to market to ensure Visa continues to hold its leadership position, as well as driving the growth of core products and premium portfolios. 

In particular, s/he will be responsible with developing compelling consumer product sales propositions with strong focus on affluent, and premium segments and use subject matter experts' expertise as well as thought leadership to help account executives win new business.  

The Consumer Solutions Product Go to Market Manager works closely with other Product teams, Client Engagement and Merchant Sales & Acquiring as well as other stakeholders such as Processing, Risk, Finance, Marketing teams to deliver on projects that are typically complex, strategic and cross-functional in nature, as well as to continuously increase card usage and Payment Volumes.

The candidate must also have strong coordination and project management skills to be able to deliver on large cross-functional projects working with colleagues and partners across multiple geographies and time zones. Finally, s/he should be able to demonstrate track record of negotiating favourable conditions and efficiently working with third parties (merchants, solution providers, companies in other industries) in order that s/he can obtain valuable benefits for Consumer affluent and premium clients, to build competitive affluent & premium value propositions and manage benefits/rewards platforms for consumers and companies.

The role will primarily focus on:

• Owner of the Visa core products and solutions in Bulgaria market (Debit, Credit, Loyalty, Premium and Sustainability)
• Identify strategic opportunities for Visa through a strong understanding of various customer segment business needs, leveraging Visa solutions across multiple platforms.
• Partner with Account Executives to develop and execute account strategies, objectives and plans to increase revenue and market share for strategic Financial and non-financial accounts.
• Working hand-in-hand with colleagues from other functional areas the role holder must be a catalyst for development of new solutions leveraging Visa’s and external platform capabilities.
• Advanced understanding of market dynamics and provide inputs into country strategies and account plans.
• Track competition activity and continually be focused on ensuring that Visa’s products and solutions deployed in the market meet all relevant consumer payment needs.
• Foster in-depth and productive relationships at all levels with the client and the Visa organisation
• Development and delivery of benefits’ platforms dedicated to consumers in Bulgaria
• Business ownership and management of all benefits’ platforms and processes for Bulgaria (e.g. web sites, VMORC, MyVisa, GMap, OpenCard, etc.) in terms of its implementation, growth, further development
• Source and work with local agencies and partners to align, source, map and prepare all local offers and benefits for publishing and client readiness, for Bulgaria.
• Work with Visa clients to leverage the benefits platform as part of their client proposition.
• Explore and implement options of Benefits’ programs monetisation and revenue recognition.
• Explore and establish success measures for all Benefits’ programs, as base for further improvements and prioritization
• Management of Visa Core Products events in Bulgaria

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

• Proven experience in project management and/ or product management in the financial sector, on the commercial side (e.g, products, sales, business development, customer experience)
• Proven experience and knowledge of financial/banking services.
• Experience with affluent and premium consumer segments strategies is an advantage.
• Ability to influence people, plan, prioritize and track execution across cross-functional matrix and with external partners.
• Ability to effectively engage with and manage a wide range of internal and external stakeholders.
• Excellent communication skills, both written and verbal
• Bachelor’s Degree is desirable, or equivalent professional experience.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.