Senior Manager Business Development

About PayJoy

PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

The Senior Business Development Manager is a high-impact, player-coach role responsible for owning and closing PayJoy’s most strategic retail partnerships in Mexico—including Waldo’s, Elektra, Coppel, and Casa Ley. This person will represent PayJoy at the executive table with major retail and telecom partners, lead a junior BD team to full-cycle deal execution, and operate as a cross-functional PMO—removing roadblocks across Product, Credit, Operations, and Marketing to accelerate pipeline velocity. The ideal candidate combines elite BD instincts with financial rigor and the operational discipline to scale a fast-growing fintech in one of Latin America’s most dynamic markets.

Key responsibilities:
• Own end-to-end deal execution for Tier-1 retail and telecom partnerships , from first meeting through signed agreement and launch acting as PayJoy’s senior face in the room.

• Lead, coach, and scale a junior BD team: set pipeline targets, run deal reviews, build playbooks, and develop the team into autonomous closers who can represent PayJoy at partner meetings independently.

• Operate as cross-functional PMO for active deals: coordinate with Product, Engineering, Credit Risk, Operations, Legal, and Marketing to unblock dependencies, align timelines, and ensure partner launches hit revenue milestones on schedule.

• Build and maintain financial models for each partnership: forecast originations, VGM contribution, unit economics, and ROI—presenting business cases to internal leadership and directly to partner C-suites.

• Drive pipeline discipline: own CRM hygiene, weekly pipeline reviews, stage-gate progression, and accurate forecasting tied to Mexico’s MAU and revenue targets.

• Negotiate commercial terms (revenue share, exclusivity, co-marketing commitments, SLAs) with retail and telecom partners, ensuring deals are structured for sustainable profitability and long-term strategic value.

• Serve as the escalation point for partner relationships post-launch: monitor account health, resolve operational friction, and identify upsell and expansion opportunities within existing accounts.

• Report directly to the Head of Revenue Growth Mexico, contributing to strategic planning, board-level materials, and quarterly business reviews with senior leadership.

Qualifications:
•
5+ years of experience in Business Development, Key Account Management, or Strategic Partnerships within retail, telecom, or fintech with a proven track record of closing complex, multi-stakeholder deals in Mexico.

•
Bachelor’s degree in Engineering, Business, Finance, or Economics (MBA or graduate degree is a plus)

•
Preference for ITAM, Ibero, Tec, or Unam

•
Companies to watch for (a plus)

•
Retail BD / Channel Sales: Coppel, Elektra/Salinas Group, Waldo’s, Casa Ley, Soriana, First Cash, OXXO, Liverpool

•
Fintech / Lending: Aplazo, Kueski, Konfio

•
Tech / Telecom: Telcel, AT&T Mexico, Uber, Rappi, Mercado Libre, Samsung, Xiaomi.

•
Demonstrated experience managing and developing junior sales/BD teams—setting targets, running deal reviews, and building repeatable playbooks that turn reps into autonomous closers.

•
Strong financial modeling and analytical chops: comfortable building P&L scenarios, unit economics models, and board-ready business cases from scratch.

•
Exceptional executive communication: can command a room with C-level retail executives and translate complex fintech propositions into clear partner value.

•
PMO mindset: proven ability to drive cross-functional alignment across Product, Engineering, Marketing, Credit, and Ops—removing roadblocks without formal authority.

•
Deep knowledge of Mexico’s retail and/or telecom ecosystem: existing relationships with key decision-makers at major chains and carriers are a significant plus.

Benefits :
100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
Life insurance.
Phone finance, Headphone, home office equipment and wellness perks.
30 days of Christmas bonus.
20 days paid Vacation.
50% Vacation premium.
13% Saving funds.
$2,000 MXN monthly grocery coupons.
$2,000 USD annual Co-working Travel perk.
$2,000 USD annual Professional Development perk.

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening