Senior Logistics Specialist

【 About the company 】

At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world.

We are pioneers in the pet tech industry. Our debut product, Furbo - the world's first AIoT treat-tossing pet camera, is the #1 bestseller on Amazon in 15 countries, including the US, UK, and JP and have millions of users in 133 countries. In 2019, we launched an AI-powered subscription service, the Furbo Pet Nanny, which sends smart alerts to our users to notify them to check on the safety of their furbabies when they are home alone. Since the launch of Furbo Pet Nanny, we have saved hundreds of pets' lives and are continuing to innovate and develop new features with our state-of-the-art technology.

The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things.

> Know more about us: furbo.com | LinkedIn | Medium Tech Blog

【 About the role 】

We’re looking for a Senior Logistics Specialist who combines strong global logistics expertise with a digital-first mindset.

In this role, you will manage Amazon cross-border logistics operations and help connect our global supply network across markets. Beyond day-to-day execution, we hope you proactively use AI tools, data insights, and workflow automation to improve operational visibility, streamline processes, and support faster, more reliable delivery experiences for customers around the world.

【 What you'll do 】

Amazon B2B Operations

• Manage Amazon Vendor Central / Seller Central operations, including FBA inbound planning and labeling compliance.

• Monitor shipment status, inventory flow, and operational exceptions to ensure smooth fulfillment execution.

Global Logistics Planning

• Coordinate international cross-border transportation across ocean freight, air freight, and express shipping.

• Work closely with internal teams and logistics partners to optimize shipping plans, lead time, and logistics costs.

• Support multi-country shipment planning and execution while ensuring stable supply continuity.

AI-enabled Process Optimization

• Actively use AI tools (such as ChatGPT, Claude, and workflow automation platforms) to improve daily documentation, email communication, reporting, and operational coordination.

• Apply data analysis to support inventory forecasting, shipment planning, and routing optimization.

• Identify opportunities to automate repetitive workflows and continuously improve operational efficiency and scalability.

【 Who you are 】

• 5+ years of international logistics or supply chain operations experience.

• Hands-on experience in Amazon cross-border e-commerce logistics, including FBA operations.

• Strong problem-solving ability with practical experience using generative AI tools to improve work outcomes.

• Comfortable working with data, operational analysis, and process optimization.

• Strong English communication skills, including business writing and cross-functional collaboration.

• Curious about digital transformation and open to adopting new tools and working methods.

Nice to Have

• Experience using low-code or no-code tools to improve operational workflows.

• Familiarity with cross-border tax, customs clearance, and trade compliance.

• Experience working in fast-paced global consumer product or e-commerce environments.

【 Perks 】

・You can bring your pet to the office so that they will never be home alone again :)

・The rare opportunity to work with an international team who has a passion to change the world.

・A LOT of free snacks and drinks for humans and pets!

・Comfortable and creative working environment with kitchen, sofa, and quiet areas. It’s just like your home!

・Plenty of activities such as pizza day & movie night!

【 Benefits 】

・Medical insurance and free yearly health checkup

・Flexible vacation policy; work hard and take time off when you need it.

・2 free Furbo are given to each full-time team member.

・Afternoon tea time twice a month and birthday party every month.

・Tomofun library is full of interesting books that you can borrow anytime you want.

・Come join our volunteer program. We are passionate about giving back to society.

・Company trip and employee outing program.

・Monthly meeting and lunch party. Life is not only work in Tomofun.

・Internal training workshop and external training subsidy let you expand your skill set.

・Flexible working hours.

・There are always adorable dogs and cats in the office. You’ll never get bored in Tomofun.