Senior Logistics Coordinator(EU Logistics)

• Coordinate, plan and monitor orders received from the Client.

• Select the most suitable carrier for each shipment based on cost, service quality, and equipment requirements.

• Actively search for and onboard new carriers, support their implementation into operational processes, maintain strong and professional relationships with all contracted and non-contracted carriers, negotiate transport rates, and handle settlements in case of additional or unforeseen costs.

• Troubleshoot any potential or pending shipment problems; provide assistance in any shipment deficiencies, and immediately investigate and bring them to resolution.

• Key liaison between the Client’s organization and the selected Logistic Service Providers (LSP).

• Answer track and trace questions.

• Maintain/Set up Master Data if applicable.

• Train others as required, using/creating the agreed training documentation.

• Work cooperatively and productively with all internal and external stakeholders in accordance with the standards.

• Issue and distribute reports to internal and external stakeholders.

• Report any potential service failures to appropriate internal and external stakeholders.

• Provide input on carrier performance for LSP performance review meetings.

• Provide input on transport logistics related complaints upon request of the Quality department.

• Provide backup support for other logistics coordinators and team members.

• Provide operational support on Clients’ projects as needed.